ArticlePloS one2020
e-health usage and health workers' motivation and job satisfaction in Ghana.
Article in PloS one, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 1 of them a synthesis that pooled it.
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Who cites it
11 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Exploring facilitators and barriers of the sustainable acceptance of e-health system solutions in Ethiopia: A systematic review.PloS one · 2023Pooled it
- From Solution Traps to Solution Patchwork: Easing Tensions in Designing Digital Health in the Global Context.Journal of medical Internet research · 2026Article
- Validation of the Perception of eHealth Technology Scale in Chinese Brief (PETS-C Brief) in Nurses: Survey Study.JMIR nursing · 2025Article
- Analyzing health service employees' intention to use e-health systems in southwest Ethiopia: using UTAUT-2 model.BMC health services research · 2024Article
- Article
- Individual and contextual level enablers and barriers determining electronic community health information system implementation in northwest Ethiopia.BMC health services research · 2023Article
- How the current non-significant effects of person-centred care on nurses' outcomes could be abated by the WE-CARE roadmap enablers: A discursive paper.Nursing open · 2023Article
- Audit of documentation accompanying referred maternity cases to a referral hospital in northern Ghana: a mixed-methods study.BMC health services research · 2022Article
- Cross-sectional study on knowledge and attitude of telemedicine in medical students of Nepal.Health science reports · 2022Article
- What Are the Contextual Enablers and Impacts of Using Digital Technology to Extend Maternal and Child Health Services to Rural Areas? Findings of a Qualitative Study From Nigeria.Frontiers in global women's health · 2021Article
- Article
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe application of digital technology to improve health service delivery is increasing rapidly in Low- and Middle- Income Countries (LMICs). Digital tools such as electronic health (e-health) have been shown to improve healthcare quality, efficiency and patient satisfaction. However, evidence on health workers' experiences using e-health services is limited in LMICs. This study examined the relationship between e-health usage and health workers' motivation and job satisfaction.
methodsThis was a cross-sectional survey design involving health workers across public and private hospitals in the Accra Metropolitan Assembly (AMA). A structured questionnaire was designed and self-administered to 305 respondents. Partial Least Square-Structural Equation Modelling (PLS-SEM) was employed to analyse the data.
resultsFindings showed a significant positive association of job satisfaction with e-health (p < 0.01) and type of hospital (p < 0.01) but not motivation (p = 0.42). Although type of hospital significantly influenced job satisfaction (p < 0.01), it had no significant mediating effect on the relationship between e-health and job satisfaction. Finally, type of hospital interacted with e-health to moderate the association between e-health usage and job satisfaction.
conclusionThe findings suggest that e-health systems can catalyse health workers job satisfaction. Thus, measures to strengthen e-health structures to improve on their efficiency and effectiveness is crucial.
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