ArticleBMJ open2020
Women's satisfaction with the quality of antenatal care services rendered at public health facilities in Northwest Ethiopia: the application of partial proportional odds model.
Article in BMJ open, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 19 papers.
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Who cites it
19 citing papers in PubMed, 26 citations in OpenAlex.
- Structural Quality of Institutional Delivery Services at Public Health Facilities in North-West Ethiopia: A Mixed Study.Health science reports · 2026Article
- Article
- Strengthening the first antenatal visit to improve maternal health: results from a cross-sectional study in Bantul, Indonesia.BMC pregnancy and childbirth · 2025Article
- Level of satisfaction with the quality of antenatal care services in public health facilities and associated factors among pregnant women in Unguja, Zanzibar.BMC pregnancy and childbirth · 2025Article
- Utilization, satisfaction, and barriers to antenatal care among pregnant women in Gadarif State during the Sudan war: a cross-sectional study.BMC pregnancy and childbirth · 2025Article
- Value is Gendered: The Need for Sex and Gender Considerations in Health Economic Evaluations.Applied health economics and health policy · 2025Article
- Perceptions about reduced antenatal care contacts to a minimum of eight and its associated factors among pregnant women in Bayelsa State, Nigeria.African health sciences · 2025Article
- Article
- Exploring the interplay between food security and antenatal care utilization among pregnant women in Southern Ethiopia: Insights from an institution-based cross-sectional study.European journal of obstetrics & gynecology and reproductive biology: X · 2024Article
- Prevalence and Associated Factors of Client Satisfaction with Antenatal Care Services Among Antenatal Care Attendants in Ethiopia: A Systematic Review and Meta-Analysis.International journal of MCH and AIDS · 2024Article
- Magnitude, disparity, and predictors of poor-quality antenatal care service: A systematic review and meta-analysis.SAGE open medicine · 2024Review
- Women's Expectations of and Satisfaction with Antenatal Care Services in a Semi-Urban Setting in Tanzania and Associated Factors: A Cross-Sectional Survey.Healthcare (Basel, Switzerland) · 2023Article
- Assessing the user satisfaction on COVID-19 vaccination service in Indonesia.Journal of public health research · 2023Article
- Prevalence and associated factors of delay antenatal care at public health institutions in Gondar city, Northwest Ethiopia, 2021: a cross-sectional study.Contraception and reproductive medicine · 2023Article
- Article
- Assessment of Pregnant Women's Satisfaction with Model of Care Initiative: Antenatal Care Service at Primary Health Care in Cluster One in Riyadh, Saudi Arabia.Healthcare (Basel, Switzerland) · 2022Article
- Observational
- Determinants of maternal satisfaction with focused antenatal care services rendered at public health facilities in the West Shewa Zone, Central Ethiopia: A multicentre cross-sectional study.Frontiers in global women's health · 2022Article
- Quality of antenatal care and associated factors among pregnant women attending government hospitals in Sidama Region, Southern Ethiopia.SAGE open medicine · 2021Article
Corrections and comments
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Authors and funding
3 authors at 3 institutions in 3 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectivesThe study was aimed: (1) to describe the quality of antenatal care (ANC) at public health facilities in Northwest Ethiopia, including dimensions of the structure, process and outcome; and (2) to assess the relationship between ANC satisfaction and structure and process dimension of ANC quality.
designCross sectional.
settingHealthcare facilities providing ANC services in Northwest Ethiopia.
participants795 pregnant women attending the antenatal clinics at 15 public health facilities and 41 health workers working for the surveyed facilities. OUTCOME MEASURES: The outcome variable, women's satisfaction with ANC, was constructed from multiple satisfaction items using principal component analysis on an ordered, categorical and three-point Likert scale. The key hypothesised factors considered were structural and process aspects of care. Data were analysed using the partial proportional odds model with 95% CI.
resultsThe result revealed that only 30.3% of the pregnant women were highly satisfied, whereas 31.7% had a lower satisfaction level. The findings showed that process quality indicators better predicted client satisfaction. In relation to this, better scores in history taking (aOR
conclusionsThe study demonstrated that women's satisfaction with ANC was low. The contents of ANC services covered during client-provider interaction were the main factors affecting client satisfaction. This suggests that efforts are required to improve the competencies of health professionals to make them more effective while dealing with clients.
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