ArticleBMC medical informatics and decision making2020
Clinicians perceptions of a telemedicine system: a mixed method study of Makassar City, Indonesia.
Article in BMC medical informatics and decision making, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 18 papers, 1 of them a synthesis that pooled it.
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The trial behind it
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Who cites it
18 citing papers in PubMed, 1 synthesis or guideline pooled it, 67 citations in OpenAlex.
- Patient satisfaction with e-oral health care in rural and remote settings: a systematic review.Systematic reviews · 2022Pooled it
- Knowledge, attitude, and practice regarding telemedicine among physicians and employees at Tanta University Hospitals, Egypt.The Journal of the Egyptian Public Health Association · 2025Article
- Telemedicine adoption in Ecuador: an assessment of physician perceptions and knowledge towards its benefits and limitations.mHealth · 2025Article
- Boruta-driven analysis of telehealth amalgamation across healthcare stratifications with diffuse-dual-channel and tiered-gatekeeper systems.Scientific reports · 2024Article
- Health professionals' perceptions of electronic health records system: a mixed method study in Ghana.BMC medical informatics and decision making · 2024Article
- Non-Invasive Sensors Integration for NCDs with AIoT Based Telemedicine System.Sensors (Basel, Switzerland) · 2024Article
- Telehealth services for global emergencies: implications for COVID-19: a scoping review based on current evidence.BMC health services research · 2023Article
- Experience of patients and their caregivers with telepsychiatry consultations: An exploratory study.Indian journal of psychiatry · 2023Article
- Adopting international recommendations to design a model for maternal health service to cope with pandemic disruption for Indonesian primary care.BMC pregnancy and childbirth · 2023Article
- Clinician's experience of telepsychiatry consultations.Asian journal of psychiatry · 2022Article
- Healthcare Professional Perspectives on the Use of Remote Patient-Monitoring Platforms during the COVID-19 Pandemic: A Cross-Sectional Study.Journal of personalized medicine · 2022Article
- Clinicians' Perceptions of the Benefits and Challenges of Teleoncology as Experienced Through the COVID-19 Pandemic: Qualitative Study.JMIR cancer · 2022Article
- Reliability of Smartphone Accelerometers for Measuring Gait During Data Collection Over Zoom.Telemedicine reports · 2022Article
- Article
- Evaluation of e-health (Seha) application: a cross-sectional study in Saudi Arabia.BMC medical informatics and decision making · 2021Article
- Telehealth to the Rescue During COVID-19: A Convergent Mixed Methods Study Investigating Patients' Perception.Frontiers in public health · 2021Article
- Article
- Aligning practitioner's perception: Empowering MAST framework for evaluating telemedicine services.Digital healthReview
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors at 3 institutions in 3 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThis case study in Makassar City, Indonesia aims to investigate the clinicians' perceptions, including both satisfaction and barriers in using telemedicine in a large, established program which supported 3974 consultations in 2017.
methodsA mixed methodology was used in this research utilizing a questionnaire with 12 questions, and semi-structured interviews. A purposeful sample of clinicians using the telemedicine system at the 39 primary care clinics in Makassar City were surveyed. A total of 100 clinicians participated in this study. All of them completed the questionnaires (76.9% response rate) and 15 of them were interviewed.
resultsThe result showed that 78% of the clinicians were satisfied with the telemedicine system. In free text responses 69% said that telemedicine allowed quicker diagnosis and treatment, 47% said poor internet connectivity was a significant obstacle in using the system, and 40% suggested improvement to the infrastructure including internet connection and electricity.
conclusionOverall, the clinicians were satisfied with the system, with the main benefit of rendering the diagnosis faster and easier for patients. However, poor internet connectivity was indicated as the main barrier. Most of the clinicians suggested improving the infrastructure especially the internet network.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.