ArticleBMC family practice2020
Continuity of care is associated with satisfaction with local health care services.
Article in BMC family practice, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 22 papers.
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Who cites it
22 citing papers in PubMed.
- Continuity in a fragmented healthcare system: - organizational and individual determinants.Scandinavian journal of primary health care · 2026Article
- Exploiting survey and online patient experience comments in general practice: validating a fine-tuned language model for automatic sentiment analysis.Family practice · 2026Article
- Article
- Client satisfaction and associated factors with the health care services in Central Ethiopia, 2025: facility-based comparative cross-sectional study.BMC public health · 2026Article
- What potential cancer symptoms should we consider 'unexplained'?The British journal of general practice : the journal of the Royal College of General Practitioners · 2026Article
- Quantifying, Understanding and Enhancing Relational Continuity of Care (QUERCC): a mixed-methods protocol.BMJ open · 2025Article
- Supporting primary care clinicians in caring for patients with alcohol use disorder: study protocol for Records for Alcohol Care Enhancement (RACE), a factorial four-arm randomized trial.Addiction science & clinical practice · 2025Article
- US military veterans' perceived concordance with their providers regarding persistent physical symptoms prospectively predicts satisfaction with care and adherence to care plans.Annals of behavioral medicine : a publication of the Society of Behavioral Medicine · 2025Article
- Enabling patient-physician continuity in Swedish primary care: the importance of a named GP. A registry-based observational study.BJGP open · 2024Article
- Exploration of primary care models and timely access to care in New Brunswick (Canada).BMC primary care · 2024Article
- Investigating the impact of primary care networks on continuity of care in English general practice: Analysis of interviews with patients and clinicians from a mixed methods study.Health expectations : an international journal of public participation in health care and health policy · 2024Article
- Article
- Importance of continuity of care from a patient perspective - a cross-sectional study in Swedish health care.Scandinavian journal of primary health care · 2024Article
- Associated Factors in Patient Satisfaction among Older Persons Attending Primary Health Facilities in Sepang, Malaysia.The Malaysian journal of medical sciences : MJMS · 2024Article
- Sociodemographic Data and Factors That Influence Patient Satisfaction with the Occupational Health Service of the Tete Provincial Hospital, Mozambique, 2022.Patient preference and adherence · 2024Article
- Primary care for all: lessons for Canada from peer countries with high primary care attachment.CMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienne · 2023Article
- A named General Practitioner (GP) is associated with an increase of hospital days in a single predictor analysis: a follow-up of 15 years.BMC health services research · 2023Article
- A named GP increases self-reported access to health care services.BMC health services research · 2022Article
- Relational Continuity of Chronic Patients with Primary and Secondary Care Doctors: A Study of Public Healthcare Networks of Six Latin American Countries.International journal of environmental research and public health · 2022Article
- Transportation, the pathogen vector to rule them all: Evidence from the recent coronavirus pandemic.Journal of transport & health · 2021Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundSatisfaction is a major element in assessing quality of care. It has decreased in Finland in recent decades as well as continuity of care. We investigated which demographic, health-related, and local health care service factors, especially continuity of care, are associated with the population's satisfaction with local health care services.
methodsThe data are part of the Health and Social Support (HeSSup) study's follow-up questionnaire in 2012. The study is based on a random Finnish population sample. Satisfaction was studied based on the question "How satisfied are you with your local health care services?" Demographic factors, obesity, self-assessed health status, depressive mood (BDI-12 questionnaire), New York Heart Association class, and chronic diseases were asked in the questionnaire. Questions describing local health care services were also presented. We assessed the association of an assigned and named GP and the respondents' proactivity in contacting the same doctor with satisfaction. We used crosstabulation and binary logistic regression in the analyses.
resultsThe Health and Social Support study was answered in 2012 by 15,993 participants (45.4%) and majority (61.3%) was satisfied with their local health care services. An assigned and named GP (OR 1.79; 95% CI 1.67-1.92) and the respondent's proactivity in contacting the same doctor (OR 1.23; 95% CI 1.15-1.32) were associated with satisfaction in the adjusted multivariate analysis. BDI score < 19 had the strongest association with satisfaction (OR 1.91; 95% CI 1.65-2.23). Older participants, males, and those in a relationship were more likely to be satisfied.
conclusionsA named GP in primary care proved to have a positive correlation with patient satisfaction. Depression was associated with decreased satisfaction. A named GP indicates continuity of care, and it should be seriously considered when planning treatment for patients with chronic conditions.
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