ArticleAmerican journal of surgery2020
It's not you, It's me: The influence of patient and surgeon gender on patient satisfaction scores.
Article in American journal of surgery, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
9 citing papers in PubMed.
- The influence of emergency physician gender on patient experience surveys.The American journal of emergency medicine · 2026Article
- Gender Concordance and Patient Outcomes in Indian Telemedicine: Retrospective Cross-Sectional Quantitative Study of 286,000 Consultations.Journal of medical Internet research · 2026Article
- Gender Differences in Electronic Medical Record Usage Between Plastic Surgeons at a Single Institution.Plastic and reconstructive surgery. Global open · 2025Article
- The gender gap in academic surgery: the electronic health record.BMC surgery · 2025Article
- Sex Disparities in Patient Satisfaction in Cardiac Surgery Patients.Journal of patient experience · 2025Article
- Blepharoplasty Online: Critical Analysis of Content and Patient Comprehensibility.Aesthetic plastic surgery · 2024Article
- Effect of gender discordance on surgical outcomes in predominantly female patient surgeries in NYS.Surgical endoscopy · 2024Article
- Patient satisfaction with humanistic nursing in Chinese secondary and tertiary public hospitals: a cross-sectional survey.Frontiers in public health · 2023Article
- Patient Preferences When Selecting Their Total Joint Arthroplasty Surgeon: A Multicenter Survey Study.JB & JS open accessArticle
Corrections and comments
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Authors and funding
9 authors.
Funding
Abstract
backgroundSurgeons face the unique challenge of being responsible for both clinical encounters and surgical outcomes. We aim to explore how patient evaluations of surgeons may be influenced by patient and provider factors.
methodsPatient responses from the 2016 CGCAHPS survey at a single institution were identified. A Poisson regression model was used to identify patient/provider factors associated with ratings.
results11,007 surveys of 134 surgeons were included. After adjustment, higher overall surgeon ratings were associated with older patient age (p < 0.001) and male patient gender (p = 0.001). Lower ratings were associated with higher patient education (p < 0.001) and lower patient self-health ratings (p < 0.001). Although female surgeons tended to have higher communication scores, overall scores did not differ based on any surgeon factors.
conclusionsPatient satisfaction scores of surgeons are more closely correlated with patient variables than surgeon factors. This may have implications for physician performance evaluation in value-based care models.
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