ArticleJournal of experimental social psychology2020
Can high quality listening predict lower speakers' prejudiced attitudes?
Article in Journal of experimental social psychology, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
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Who cites it
7 citing papers in PubMed.
- Understanding and Cultivating Effective Listening: A Dialectical Theory of the Tensions Between Intuition and Behavior.Behavioral sciences (Basel, Switzerland) · 2026Article
- Listen for a change? A longitudinal field experiment on listening's potential to enhance persuasion.Proceedings of the National Academy of Sciences of the United States of America · 2025Article
- The effects of listening on speaker and listener while talking about character strengths: an open science school-wide collaboration.Royal Society open science · 2024Article
- An experimental study of the process of felt understanding in intergroup relations: Japanese and Chinese relations in Japan.Scientific reports · 2024Article
- Connection Heals Wounds: Feeling Listened to Reduces Speakers' Loneliness Following a Social Rejection Disclosure.Personality & social psychology bulletin · 2023Article
- The promise and pitfalls of cross-partisan conversations for reducing affective polarization: Evidence from randomized experiments.Science advances · 2022Article
- Attitudes in an interpersonal context: Psychological safety as a route to attitude change.Frontiers in psychology · 2022Review
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Theorizing from humanistic and motivational literatures suggests attitude change may occur because high quality listening facilitates the insight needed to explore and integrate potentially threatening information relevant to the self. By extension, self-insight may enable attitude change as a result of conversations about prejudice. We tested whether high quality listening would predict attitudes related to speakers' prejudices and whether self-insight would mediate this effect. Study 1 (preregistered) examined scripted conversations characterized by high, regular, and poor listening quality. In Study 2, we manipulated high versus regular listening quality in the laboratory as speakers talked about their prejudiced attitudes. Finally, Study 3 (preregistered) used a more robust measure of prejudiced attitudes to test whether perceived social acceptance could be an alternative explanation to Study 2 findings. Across these studies, the exploratory (pilot study and Study 2) and confirmatory (Studies 1 & 3) findings were in line with expectations that high, versus regular and poor, quality listening facilitated lower prejudiced attitudes because it increased self-insight. A meta-analysis of the studies (
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