ArticleJournal of pharmaceutical policy and practice2020
Factors associated with empathy among community pharmacists in Lebanon.
Article in Journal of pharmaceutical policy and practice, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.
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Who cites it
8 citing papers in PubMed, 27 citations in OpenAlex.
- Exploring the heart of care: delving into empathy among Jordanian pharmacists.BMC medical education · 2026Article
- A qualitative exploration of community pharmacist views on providing a mental health and well-being intervention for long-term condition patients.Exploratory research in clinical and social pharmacy · 2025Article
- Psychometric Properties of the Arabic Version of the Pictorial Empathy Test for Assessing Affective Empathic Reactions in Patients with Schizophrenia.Healthcare (Basel, Switzerland) · 2025Article
- Pharmacy education and workforce: strategic recommendations based on expert consensus in Lebanon.Journal of pharmaceutical policy and practice · 2023Article
- Article
- Community pharmacist's perspective regarding patient-centred communication in conjunction with pharmaceutical practice: A cross-sectional survey.Saudi pharmaceutical journal : SPJ : the official publication of the Saudi Pharmaceutical Society · 2022Article
- Work fatigue among Lebanese physicians and students during the COVID-19 pandemic: validation of the 3D-Work Fatigue Inventory (3D-WFI) and correlates.BMC public health · 2022Article
- 'Walking in the shoes of our patients': a scoping review of healthcare professionals learning from the simulation of patient illness experiences.Advances in simulation (London, England) · 2021Article
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Authors and funding
6 authors at 3 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionEmpathy is the cornerstone of the relationship between the healthcare provider and the patient. In Lebanon, no studies have investigated the factors associated with empathy among community pharmacists. Hence, the importance of this research to better understand empathy and help community pharmacists with this vital aspect of their practice.
objectiveThis study aimed to evaluate empathy and possible factors associated with it among Lebanese community pharmacists.
methodsThis cross-sectional study was carried out between March and July 2018. It enrolled a proportionate random sample of 435 community pharmacists from all Lebanese districts. The Epi info software calculated the minimum sample size, based on a total number of 3762 community pharmacists, with an expected frequency of 50% of pharmacists with low empathy, and a 95% confidence interval. The minimal sample size required was 350 community pharmacists; our sample size was 435 to account for missing values.
resultsOur results revealed that 228 (53.4%) pharmacists had low empathy. Lower empathy was significantly associated with more physical (Beta = - 0.331) and mental (Beta = - 0.126) work fatigue, higher age (Beta = - 0.125) and a practice experience between 3 years and less than 6 years compared to less than 6 months (Beta = - 2.440).
conclusionThis study shed the light on some factors associated with empathy among Lebanese community pharmacists. Low empathy levels were significantly associated with factors such as age, practice experience, and mental and physical work fatigue, all of which impact the practice, as the accepted model of pharmacy practice requires that pharmacists establish effective communication and use interpersonal skills. Therefore, developing empathetic communication skills is considered essential. Furthermore, increased mental and physical work fatigue should not hinder community pharmacists' access to self-care, whether for their mental or physical health.
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