Evidence map›Paper›PMID 32719839›Full record

ArticleJournal of the American Medical Informatics Association : JAMIA2020

Variation in electronic test results management and its implications for patient safety: A multisite investigation.

Judith Thomas, Maria R Dahm, Julie Li, Peter Smith, Jacqui Irvine, Johanna I Westbrook, Andrew Georgiou

Open access · greenAbstract readMulticenter Study
In one paragraph

Article in Journal of the American Medical Informatics Association : JAMIA, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
5citing papers in PubMed, 1 pooled it
1.6field-weighted citation impact, top 11% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

5 citing papers in PubMed, 1 synthesis or guideline pooled it, 8 citations in OpenAlex.

  1. Pooled it
  2. Article
  3. Review
  4. Article
  5. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors at 3 institutions in 1 country.

Judith ThomasCentre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, New South Wales, Australia.
Maria R DahmCentre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, New South Wales, Australia.
Julie LiCentre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, New South Wales, Australia.
Peter SmithEmergency Medicine, Illawarra Shoalhaven Local Health District, New South Wales, Australia.
Jacqui IrvineEmergency Medicine, Illawarra Shoalhaven Local Health District, New South Wales, Australia.
Johanna I WestbrookCentre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, New South Wales, Australia.
Andrew GeorgiouCentre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, New South Wales, Australia.
Macquarie University · AUIllawarra Shoalhaven Local Health District · AUUniversity of Wollongong · AU

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveThe management and follow-up of diagnostic test results is a major patient safety concern. The aim of this qualitative study was to explore how clinicians manage test results on an everyday basis (work-as-done) in a health information technology-enabled emergency department setting. The objectives were to identify (1) variations in work-as-done in test results management and (2) the strategies clinicians use to ensure optimal management of diagnostic test results. MATERIALS AND

methodsQualitative interviews (n = 26) and field observations were conducted across 3 Australian emergency departments. Interview data coded for results management (ie, tracking, acknowledgment, and follow-up), and artifacts, were reviewed to identify variations in descriptions of work-as-done. Thematic analysis was performed to identify common themes.

resultsDespite using the same test result management application, there were variations in how the system was used. We identified 5 themes relating to electronic test results management: (1) tracking test results, (2) use and understanding of system functionality, (3) visibility of result actions and acknowledgment, (4) results inbox use, and (5) challenges associated with the absence of an inbox for results notifications for advanced practice nurses. DISCUSSION: Our findings highlight that variations in work-as-done can function to overcome perceived impediments to managing test results in a HIT-enabled environment and thus identify potential risks in the process. By illuminating work-as-done, we identified strategies clinicians use to enhance test result management including paper-based manual processes, cognitive reminders, and adaptive use of electronic medical record functionality.

conclusionsTest results tracking and follow-up is a priority area in need of health information technology development and training to improve team-based collaboration/communication of results follow-up and diagnostic safety.

Indexed as

Diagnostic Tests, RoutineElectronic Health RecordsEmergency Service, HospitalPatient SafetyPractice Patterns, Physicians'AustraliaCommunicationDiagnosis, DifferentialHumansInterviews as TopicMedical InformaticsWorkflowelectronic medical recordemergency departmentshealth informaticstest result follow-upwork-as-done

Identifiers

PMID32719839
PMCPMC7481032
OpenAlexW3045622869

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.