ArticleBMJ open2020
"Caring About Me": a pilot framework to understand patient-centered care experience in integrated care - a qualitative study.
Article in BMJ open, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 22 papers, 2 of them syntheses that pooled it.
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Who cites it
22 citing papers in PubMed, 2 syntheses or guidelines pooled it, 49 citations in OpenAlex.
- The renewed Development Model for Integrated Care: a systematic review and model update.BMC health services research · 2025Pooled it
- Dietary experiences after bariatric surgery in patients with obesity: A qualitative systematic review.Obesity surgery · 2022Pooled it
- Understanding competencies to manage multimorbidity in primary care: A focus group study with professionals and patients.The European journal of general practice · 2026Article
- Co-adapting the evaluation strategy for a patient-centered interprofessional training program in cancer care: a modified mixed-methods Delphi study.BMC medical education · 2026Article
- Where Is the Client in Client-Centered Care? Centering the Experiences of Integrated Care Among Black Women in Public Health Settings.Healthcare (Basel, Switzerland) · 2026Article
- Article
- From "Community of Practice" to "Knowledge Building Community"-A qualitative study of project ECHO as facilitator of adaptive expertise in frontline community workers.Learning health systems · 2025Article
- Strengthening the Delivery of Physical Healthcare for Adults Living With Serious Mental Illness - A Qualitative Description of Patient and Family Member Perspectives.Health expectations : an international journal of public participation in health care and health policy · 2025Article
- Strengthening the delivery of integrated care for individuals experiencing serious mental illness within mental health settings: a qualitative description of health provider perspectives.BMC psychiatry · 2025Article
- Patient-centered interprofessional education in cancer care: a systematic scoping review.BMC medical education · 2024Article
- Article
- Person-centered care for common mental disorders in Ontario's primary care patient-centered medical homes: a qualitative study of provider perspectives.BMC primary care · 2024Article
- Exploring geriatric trauma unit experiences through patients' eyes: a qualitative study.BMC geriatrics · 2024Article
- Finding a path in a methodological jungle: a qualitative research of resilience.International journal of qualitative studies on health and well-being · 2023Article
- Work-focused healthcare from the perspective of employees living with cardiovascular disease: a patient experience journey mapping study.BMC public health · 2023Article
- "It's Complicated": Using Education to Bridge Essential Care Between Hospital and Community for Complex Patients with HIV.Academic psychiatry : the journal of the American Association of Directors of Psychiatric Residency Training and the Association for Academic Psychiatry · 2023Article
- Role of personal aptitudes as determinants of incident morbidity, lifestyles, quality of life, use of the health services and mortality (DESVELA cohort): qualitative study protocol for a prospective cohort study in a hybrid analysis.Frontiers in public health · 2023Article
- Engagement of patient and family advisors in health system redesign in Canada.Journal of health services research & policy · 2023Article
- A Patient-Centred Medical Home Care Model for Community-Dwelling Older Adults in Singapore: A Mixed-Method Study on Patient's Care Experience.International journal of environmental research and public health · 2022Article
- Patient Centeredness in Hepatitis C Direct-Acting Antiviral Treatment Delivery to People Who Inject Drugs: A Scoping Review.The patient · 2021Article
Corrections and comments
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Authors and funding
5 authors at 3 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveThe aim of this study is to examine patients' experiences in integrated care (IC) settings.
designQualitative study using semistructured interviews. SETTINGS: Two IC sites in Toronto, Canada: (1) a community-based primary healthcare centre, supporting patients with hepatitis C and comorbid mental health and substance use issues; and (2) an integrated bariatric surgery programme, an academic tertiary care centre.
participantsThe study included patients (n=12) with co-occurring mental and physical health conditions. Seven participants (58%) were female and five (42%) were male.
methodsTwelve indepth semistructured interviews were conducted with a purposeful sample of patients (n=12) with comorbid mental and physical conditions at two IC sites in Toronto between 2017 and 2018. Data were collected and analysed using grounded theory approach.
resultsFour themes emerged in our analysis reflecting patients' perspectives on patient-centred care experience in IC: (1) caring about me; (2) collaborating with me; (3) helping me understand and self-manage my care; and (4) personalising care to address my needs. Patients' experiences of care were primarily shaped by quality of relational interactions with IC team members. Positive interactions with IC team members led to enhanced patient access to care and fostered personalising care plans to address unique needs.
conclusionThis study adds to the literature on creating patient-centredness in IC settings by highlighting the importance of recognising patients' unique needs and the context of care for the specific patient population.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.