Evidence map›Paper›PMID 32706745›Full record

ArticleJMIR mHealth and uHealth2020

Untold Stories in User-Centered Design of Mobile Health: Practical Challenges and Strategies Learned From the Design and Evaluation of an App for Older Adults With Heart Failure.

Victor Philip Cornet, Tammy Toscos, Davide Bolchini, Romisa Rohani Ghahari, Ryan Ahmed, Carly Daley, Michael J Mirro, Richard J Holden

Abstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in JMIR mHealth and uHealth, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 49 papers, 6 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
49citing papers in PubMed, 6 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

49 citing papers in PubMed, 6 syntheses or guidelines pooled it.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Victor Philip CornetDepartment of Human-centered Computing, School of Informatics and Computing, IUPUI, Indianapolis, IN, United States.ORCID 0000-0003-3965-9454
Tammy ToscosParkview Mirro Center for Research and Innovation, Parkview Health, Fort Wayne, IN, United States.ORCID 0000-0002-9679-5359
Davide BolchiniDepartment of Human-centered Computing, School of Informatics and Computing, IUPUI, Indianapolis, IN, United States.ORCID 0000-0001-9870-5858
Romisa Rohani GhahariParkview Mirro Center for Research and Innovation, Parkview Health, Fort Wayne, IN, United States.ORCID 0000-0002-9069-8216
Ryan AhmedParkview Mirro Center for Research and Innovation, Parkview Health, Fort Wayne, IN, United States.ORCID 0000-0001-9935-1086
Carly DaleyParkview Mirro Center for Research and Innovation, Parkview Health, Fort Wayne, IN, United States.ORCID 0000-0002-3458-3764
Michael J MirroParkview Mirro Center for Research and Innovation, Parkview Health, Fort Wayne, IN, United States.ORCID 0000-0002-6969-5619
Richard J HoldenDepartment of Medicine, School of Medicine, Indiana University, Indianapolis, IN, United States.ORCID 0000-0002-3603-6158

Funding

Power to the patient: Design and Test of Closed-Loop Interactive IT for Geriatric Heart Failure Self-CareR21HS025232 · AHRQ · INDIANA UNIVERSITY INDIANAPOLIS · PI HOLDEN, RICHARD J · 2017 to 2017
$294k
AHRQ HHS R21 HS025232
6 · The paper itself

Abstract

backgroundUser-centered design (UCD) is a powerful framework for creating useful, easy-to-use, and satisfying mobile health (mHealth) apps. However, the literature seldom reports the practical challenges of implementing UCD, particularly in the field of mHealth.

objectiveThis study aims to characterize the practical challenges encountered and propose strategies when implementing UCD for mHealth.

methodsOur multidisciplinary team implemented a UCD process to design and evaluate a mobile app for older adults with heart failure. During and after this process, we documented the challenges the team encountered and the strategies they used or considered using to address those challenges.

resultsWe identified 12 challenges, 3 about UCD as a whole and 9 across the UCD stages of formative research, design, and evaluation. Challenges included the timing of stakeholder involvement, overcoming designers' assumptions, adapting methods to end users, and managing heterogeneity among stakeholders. To address these challenges, practical recommendations are provided to UCD researchers and practitioners.

conclusionsUCD is a gold standard approach that is increasingly adopted for mHealth projects. Although UCD methods are well-described and easily accessible, practical challenges and strategies for implementing them are underreported. To improve the implementation of UCD for mHealth, we must tell and learn from these traditionally untold stories.

Indexed as

Heart FailureMobile ApplicationsTelemedicineAgedHumansTechnologyUser-Centered Designdigital healthevaluationhuman-computer interactionmobile appsmobile healthmobile phoneresearch methodstechnologyusabilityuser-centered design

Identifiers

PMID32706745
PMCPMC7404009

What OpenQuestion holds

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LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.