Evidence map›Paper›PMID 32706675›Full record

ArticleJournal of medical Internet research2020

Assessing the Credibility and Authenticity of Social Media Content for Applications in Health Communication: Scoping Review.

Eva L Jenkins, Jasmina Ilicic, Amy M Barklamb, Tracy A McCaffrey

Abstract readScoping Review
In one paragraph

Article in Journal of medical Internet research, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 37 papers.

0numbers the graph read from it
0cells of the map it votes in
37citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

37 citing papers in PubMed.

  1. Social Media Health Information Formats and Endometriosis Treatment-Seeking Intentions: A Randomized Controlled Trial.Medical decision making : an international journal of the Society for Medical Decision Making · 2026
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  13. Barriers to Public Health Trust-Building Using Social Media: A Qualitative Analysis.Disaster medicine and public health preparedness · 2025
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Eva L JenkinsDepartment of Nutrition, Dietetics and Food, Monash University, Notting Hill, Australia.ORCID 0000-0001-8750-5818
Jasmina IlicicMonash Business School, Monash University, Caulfield East, Australia.ORCID 0000-0002-2658-4492
Amy M BarklambDepartment of Nutrition, Dietetics and Food, Monash University, Notting Hill, Australia.ORCID 0000-0002-3194-4499
Tracy A McCaffreyDepartment of Nutrition, Dietetics and Food, Monash University, Notting Hill, Australia.ORCID 0000-0001-9699-3083

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundNutrition science is currently facing issues regarding the public's perception of its credibility, with social media (SM) influencers increasingly becoming a key source for nutrition-related information with high engagement rates. Source credibility and, to an extent, authenticity have been widely studied in marketing and communications but have not yet been considered in the context of nutrition or health communication. Thus, an investigation into the factors that impact perceived source and message credibility and authenticity is of interest to inform health communication on SM.

objectiveThis study aims to explore the factors that impact message and source credibility (which includes trustworthiness and expertise) or authenticity judgments on SM platforms to better inform nutrition science SM communication best practices.

methodsA total of 6 databases across a variety of disciplines were searched in March 2019. The inclusion criteria were experimental studies, studies focusing on microblogs, studies focusing on healthy adult populations, and studies focusing on either source credibility or authenticity. Exclusion criteria were studies involving participants aged under 18 years and clinical populations, gray literature, blogs, WeChat conversations, web-based reviews, non-English papers, and studies not involving participants' perceptions.

resultsOverall, 22 eligible papers were included, giving a total of 25 research studies. Among these studies, Facebook and Twitter were the most common SM platforms investigated. The most effective communication style differed depending on the SM platform. Factors reported to impact credibility included language used online, expertise heuristics, and bandwagon heuristics. No papers were found that assessed authenticity.

conclusionsCredibility and authenticity are important concepts studied extensively in the marketing and communications disciplines; however, further research is required in a health context. Instagram is a less-researched platform in comparison with Facebook and Twitter.

Indexed as

FemaleHealth CommunicationHumansMaleSocial Mediacommunicationhealthhealth communicationnutrition sciencereviewsocial mediatrust

Identifiers

PMID32706675
PMCPMC7413282

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.