ArticleJournal of telemedicine and telecare2022
Telehealth during the coronavirus disease 2019 pandemic: Rapid expansion of telehealth outpatient use during a pandemic is possible if the programme is previously established.
Article in Journal of telemedicine and telecare, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 35 papers, 2 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
35 citing papers in PubMed, 2 syntheses or guidelines pooled it, 91 citations in OpenAlex.
- Real-time remote outpatient consultations in secondary and tertiary care: A systematic review of inequalities in invitation and uptake.PloS one · 2022Pooled it
- Barriers and Facilitators for Implementing Paediatric Telemedicine: Rapid Review of User Perspectives.Frontiers in pediatrics · 2021Pooled it
- Patient Factors Associated With Surgical Outpatient Non-attendance in a Remote Australian Context.Cureus · 2026Article
- Attendance at remote versus in-person outpatient appointments in an NHS Trust.Journal of telemedicine and telecare · 2025Observational
- Insights from ARCOS-V's Transition to Remote Data Collection during the COVID-19 Pandemic: A Descriptive Study.Neuroepidemiology · 2025Article
- Statistical Analysis of Telehealth Use and Pre- and Postpandemic Insurance Coverage in Selected Health Care Specialties in a Large Health Care System in Arkansas: Comparative Cross-Sectional Study.Journal of medical Internet research · 2024Article
- Ten Years of Experience With a Telemedicine Platform Dedicated to Health Care Personnel: Implementation Report.JMIR medical informatics · 2024Article
- Client and Clinician Experiences and Perspectives of Exercise Physiology Services During the COVID-19 Pandemic: Qualitative Study.Journal of medical Internet research · 2023Article
- Analysis of in-person general practice respiratory consultations: assessing translatability to telehealth.BJGP open · 2023Article
- A comparative analysis of outpatient nutrition clinic scheduling outcomes based on in-person and telehealth patient care delivery modalities.Healthcare analytics (New York, N.Y.) · 2023Article
- Level of patient satisfaction with online psychiatric outdoor services.Consortium psychiatricum · 2023Article
- Patient Use, Experience, and Satisfaction With Telehealth in an Australian Population (Reimagining Health Care): Web-Based Survey Study.Journal of medical Internet research · 2023Article
- Urgent and non-emergent telehealth care for seniors: Findings from a multi-site impact study.Journal of telemedicine and telecare · 2023Article
- Experiences and Perceptions of Telehealth Visits in Diabetes Care During and After the COVID-19 Pandemic Among Adults With Type 2 Diabetes and Their Providers: Qualitative Study.JMIR diabetes · 2023Article
- Telehealth for Assessing and Managing Tardive Dyskinesia: Expert Insights from a Cross-Disciplinary Virtual Treatment Panel.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2023Article
- Predictors of Follow-Up Appointment No-Shows Before and During COVID Among Adults with Type 2 Diabetes.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2023Article
- Impact of the COVID-19 pandemic on access to healthcare, physical and mental health among patients with chronic kidney disease in Victoria, Australia.International urology and nephrology · 2023Article
- "A disembodied voice over the telephone": a qualitative study of healthcare practitioners' experiences in geriatric medicine.BMC geriatrics · 2023Article
- Child and Adolescent Mental Health during the COVID-19 Pandemic: Challenges of Psychiatric Outpatient Clinics.Healthcare (Basel, Switzerland) · 2023Article
- Sociodemographic factors and family use of remote infant viewing in neonatal intensive care.Journal of perinatology : official journal of the California Perinatal Association · 2023Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
6 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionThe coronavirus disease 2019 (COVID-19) pandemic has significantly impacted the health-care system both in Australia and internationally, and has rapidly transformed the delivery of health care in hospitals and the community. Implementation of social isolation and distancing measures to stop the spread of the disease and to reduce potential harm to patients has necessitated the use of alternate models of health-care delivery. Changes that would normally take months or years have occurred within days to weeks.
methodsWe conducted analysis of outpatient clinic data during the period of the pandemic and compared this to previous telehealth use. We also present the results of clinician and patient telehealth experience surveys.
resultsWe describe a 2255% increase in the use of telehealth at a tertiary hospital within a period of six weeks, and a significant simultaneous reduction in the outpatient clinic failure-to-attend rate. The vast majority of patients and clinicians agreed that the standard of care provided by telehealth was the same as that provided by on-site appointments. DISCUSSION: Telehealth that previously had only limited utilisation has now become a main method for the delivery of outpatient care. Clinicians and patients agreed that consultations provided by telehealth were of the same standard as those provided on site. Health care in the post-pandemic period should embed the use of telehealth for outpatient care and consider the range of other clinical contexts where this can be utilised.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.