ArticleHealth expectations : an international journal of public participation in health care and health policy2020
'As soon as you've been there, it makes it personal': The experience of health-care staff shadowing patients at the end of life.
Article in Health expectations : an international journal of public participation in health care and health policy, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
5 citing papers in PubMed.
- Impediments to transforming the healthcare delivery system: shifting the paradigm from provider centric to patient centric.Frontiers in health services · 2026Article
- Shadowing Stroke Patients to Explore the Rehabilitation Built Environment: Approach, Insights, and Lessons Learned.Qualitative health research · 2025Article
- A qualitative study exploring patient shadowing as a method to improve patient-centred care: 10 principles for a new gold standard.International journal for quality in health care : journal of the International Society for Quality in Health Care · 2022Article
- 'As soon as you've been there, it makes it personal': The experience of health-care staff shadowing patients at the end of life.Health expectations : an international journal of public participation in health care and health policy · 2020Article
- Relationships and Communication-the core components of person-centred care.Health expectations : an international journal of public participation in health care and health policy · 2020Article
Corrections and comments
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundPatient shadowing is an experiential technique intended to enable those who shadow to understand care experience from the patient's point of view. It is used in quality improvement to bring about change that focuses on what is important for patients.
aimTo explore the acceptability of patient shadowing for health-care staff, the impact of the experience and subsequent motivations to make improvements.
methodA qualitative study with a diverse sample of 20 clinical and non-clinical health-care staff in different end-of-life settings. Data were analysed thematically.
resultsAnticipated anxieties about shadowing did not materialize in participant accounts, although for some it was a deeply emotional experience, intensified by being with patients who were at the end of life. Shadowing not only impacted on participants personally, but also promoted better insights into the experience of patients, thus focusing their improvement efforts. Participants reported that patients and families who were shadowed welcomed additional caring attention.
conclusionWith the right preparation and support, patient shadowing is a technique that engages and motivates health-care staff to improve patient-centred care.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.