ArticleInternational journal of nursing studies advances2019
The Quality of Interactions Schedule (QuIS) and person-centred care: Concurrent validity in acute hospital settings.
Article in International journal of nursing studies advances, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. An erratum has been issued. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed, 13 citations in OpenAlex.
- Racial differences in the quality of care interactions among nursing home residents with dementia.Ethnicity & health · 2025Trial
- Article
- The association of physical activity and behavioral and psychological symptoms among a sample of hospitalized older adults living with dementia.International journal of geriatric psychiatry · 2023Article
- 'I'll put up with things for a long time before I need to call anybody': Face work, the Total Institution and the perpetuation of care inequalities.Sociology of health & illness · 2022Article
- The association between patient engagement and quality of care interactions among acute care patients with dementia.Geriatric nursing (New York, N.Y.)Article
Corrections and comments
- Erratum issued
Authors and funding
5 authors at 2 institutions in 3 countries.
Funding
Abstract
backgroundThere is a lack of consensus on how the practices of health care workers may be assessed and measured in relation to compassion. The Quality of Interactions Schedule (QuIS) is a promising measure that uses independent observers to assess the quality of social interactions between staff and patients in a healthcare context. Further understanding of the relationship between QuIS and constructs such as person-centred care would be helpful to guide its future use in health research.
objectiveThis study aimed to assess the validity of QuIS in relation to person-centred care measured using the CARES® Observational Tool (COT™).
methods168 nursing staff-patient care interactions on adult inpatient units in two acute care UK National Health Service hospitals were observed and rated using QuIS and COT™. Analyses explored the relationship between summary and individual item COT™ scores and the likelihood of a negative (lower quality) QuIS rating.
resultsAs the degree of person-centred care improved, QuIS negative ratings generally decreased and positive social ratings increased. QuIS-rated negative interactions were associated with an absence of some behaviours, in particular staff approaching patients from the front (relative risk (RR) 3.7), introducing themselves (RR 3.1), smiling and making eye contact (RR 3.4), and involving patients in their care (RR 3.7).
conclusionThese findings provide further information about the validity of QuIS measurements in healthcare contexts, and the extent to which it can be used to reflect the quality of relational care even for people who are unable to self-report.
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