ArticleGlobal qualitative nursing research
Proactive Health Support: Exploring Face-to-Face Start-Up Sessions Between Participants and Registered Nurses at the Onset of Telephone-Based Self-Management Support.
Article in Global qualitative nursing research. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.
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Who cites it
3 citing papers in PubMed.
- Balancing standardisation and flexibility in National complex intervention scale-up: a qualitative study of leadership experiences and management in the implementation of Proactive Health Support in Denmark.BMC health services research · 2026Article
- Who benefits from self-management support? Results from a randomized controlled trial.Heliyon · 2023Article
- Predicting Individual Risk of Emergency Hospital Admissions - A Retrospective Validation Study.Risk management and healthcare policy · 2021Article
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Authors and funding
6 authors.
Funding
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Abstract
Proactive Health Support (PaHS) is a large-scale intervention in Denmark carried out by registered nurses (RNs) who provide self-management support to people at risk of hospital admission to enhance their health, coping, and quality of life. PaHS is initiated with a face-to-face session followed by telephone conversations. We aimed to explore the start-up sessions, including if and how the relationship between participants and RNs developed at the onset of PaHS. We used an ethnographic design including observations and informal interviews. Data were analyzed using a phenomenological-hermeneutical approach. The study showed that contexts such as hospitals and RNs legitimized the intervention. Face-to-face communication contributed to credibility, just as the same RN throughout the intervention ensured continuity. We conclude that start-up sessions before telephone-based self-management support enable a trust-based relationship between participants and RNs. Continuous contact with the same RNs throughout the session promoted participation in the intervention.
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