Evidence map›Paper›PMID 32587459›Full record

ArticleHealth services insights2020

"Working Against Gravity": The Uphill Task of Overcapacity Management.

Sara A Kreindler, Noah Star, Stephanie Hastings, Shannon Winters, Keir Johnson, Sara Mallinson, Meaghan Brierley, Leah Nicholson Goertzen, Mohammed Rashidul Anwar, Zaid Aboud

Abstract read
In one paragraph

Article in Health services insights, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.

0numbers the graph read from it
0cells of the map it votes in
8citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

8 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

10 authors.

Sara A KreindlerDepartment of Community Health Sciences, University of Manitoba, Winnipeg, MB, Canada.ORCID https://orcid.org/0000-0001-9499-2853
Noah StarDepartment of Community Health Sciences, University of Manitoba, Winnipeg, MB, Canada.
Stephanie HastingsHealth Systems Evaluation & Evidence, Alberta Health Services, Calgary, AB, Canada.
Shannon WintersGeorge & Fay Yee Centre for Healthcare Innovation, Winnipeg Regional Health Authority/University of Manitoba, Winnipeg, MB, Canada.
Keir JohnsonGeorge & Fay Yee Centre for Healthcare Innovation, Winnipeg Regional Health Authority/University of Manitoba, Winnipeg, MB, Canada.
Sara MallinsonHealth Systems Evaluation & Evidence, Alberta Health Services, Calgary, AB, Canada.
Meaghan BrierleyHealth Systems Evaluation & Evidence, Alberta Health Services, Calgary, AB, Canada.
Leah Nicholson GoertzenDepartment of Community Health Sciences, University of Manitoba, Winnipeg, MB, Canada.
Mohammed Rashidul AnwarDepartment of Community Health Sciences, University of Manitoba, Winnipeg, MB, Canada.
Zaid AboudDepartment of Community Health Sciences, University of Manitoba, Winnipeg, MB, Canada.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

While most health systems have implemented interventions to manage situations in which patient demand exceeds capacity, little is known about the long-term sustainability or effectiveness of such interventions. A large multi-jurisdictional study on patient flow in Western Canada provided the opportunity to explore experiences with overcapacity management strategies across 10 diverse health regions. Four categories of interventions were employed by all or most regions: overcapacity protocols, alternative locations for emergency patients, locations for discharge-ready inpatients, and meetings to guide redistribution of patients. Two mechanisms undergirded successful interventions: providing a capacity buffer and promoting action by inpatient units by increasing staff accountability and/or solidarity. Participants reported that interventions demanded significant time and resources and the ongoing active involvement of middle and senior management. Furthermore, although most participants characterized overcapacity management practices as effective, this effectiveness was almost universally experienced as temporary. Many regions described a context of chronic overcapacity, which persisted despite continued intervention. Processes designed to manage short-term surges in demand cannot rectify a long-term mismatch between capacity and demand; solutions at the level of system redesign are needed.

Indexed as

bed meetingsEmergency department crowdingfull-capacity protocolhospital operationsovercapacitypatient flowqualitative research

Identifiers

PMID32587459
PMCPMC7294368

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.