ArticleRisk management and healthcare policy2020
Evaluating the Impact of Patient No-Shows on Service Quality.
Article in Risk management and healthcare policy, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 64 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
64 citing papers in PubMed, 126 citations in OpenAlex.
- Trial
- [Patient-reported reasons for missed otolaryngology outpatient appointments].Anales del sistema sanitario de Navarra · 2026Observational
- The Factors Associated with Access to Healthcare Services for Cancer Patients in Saudi Arabia.Healthcare (Basel, Switzerland) · 2026Article
- Healthcare provider perceptions of a pediatric fruit and vegetable prescription program: a qualitative study.BMC nutrition · 2026Article
- Association of parental oral health literacy and child temperament with dental attendance in children with early childhood caries: a cross-sectional study.European archives of paediatric dentistry : official journal of the European Academy of Paediatric Dentistry · 2026Article
- Prevalence and Drivers of Missed Healthcare Appointments in Poland: Insights From a 2025 Survey.Medical science monitor : international medical journal of experimental and clinical research · 2026Article
- Novel Strategies to Reduce Patient No-Show Rates: Single Institutional Study at Jane H. Booker Family Health Center.Cureus · 2026Article
- Early health technology assessment of a primary care tool for the diagnosis and management of headaches in Alberta, Canada.International journal of technology assessment in health care · 2026Article
- Patient Portal Access and Missed Medical Appointments: A Case-Control Study.Journal of patient experience · 2026Article
- Social determinants of health and pediatric kidney transplant outcomes.Pediatric nephrology (Berlin, Germany) · 2025Article
- Implementation Framework to Increase Patient Adherence in Clinical Trials Utilizing Wearable Devices.Research square · 2025Article
- No-shows among children and adolescents in public oral health service: a retrospective register-based study from Finland.BMC oral health · 2025Article
- Prevalence of Health-Related Social Needs and Associated Missed Imaging Appointments Among Patients With Cancer.Journal of the American College of Radiology : JACR · 2025Article
- Understanding No-Show Patterns in Healthcare: A Retrospective Study from Northern Italy.Healthcare (Basel, Switzerland) · 2025Article
- Predicting Missed Appointments in Primary Care: A Personalized Machine Learning Approach.Annals of family medicine · 2025Article
- The Impact of Emergency Department Visits on Missed Outpatient Appointments: A Retrospective Study in a Hospital in Southern Italy.Nursing reports (Pavia, Italy) · 2025Article
- Examining the Reasons for Patient No-Show in an Outpatient Adult Rehabilitation Department in King Abdulaziz Medical City, Riyadh: A Cross-Sectional Study.Health science reports · 2025Article
- Prevalence of Social Determinants of Health Risk Factors Among and Their Impact on Viral Suppression, Consistent Visits, and No-Show Rates Among Persons with HIV Who Identify as Hispanic.AIDS and behavior · 2025Article
- Identifying Patterns in Dental Visit Attendance Among Pregnant Women: A Retrospective Cohort Study.AJPM focus · 2025Article
- Patient-Provider Cost-of-Care Conversations to Prevent Financial Toxicity.Clinical journal of oncology nursing · 2025Article
4 more citing papers are in PubMed but not listed here.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors at 1 institution in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
purposePatient no-shows are long-standing issues affecting resource utilization and posing risks to the quality of healthcare services. They also lead to loss of anticipated revenue, particularly in services where resources are expensive and in great demand.
methodsIn order to address common reasons why patients miss appointments, this study reviews the current literature and investigates various tools and methods that have been implemented to mitigate such issues. Further, a case study is conducted to identify the rate of no-shows and underlying causes at a radiology department in one of the leading hospitals in the MENA region.
resultsOur results show that the no-shows are high due to multiple factors, such as patient behavior, patients' financial situation, environmental factors and scheduling policy.
conclusionIn conclusion, we generate a list of recommendations that can help in reducing the rate of patient no-shows, such as patient education, application of dynamic scheduling policies and effective appointment reminder systems to patients.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.