SynthesisAnnals of internal medicine2020
Using Electronic Health Record Portals to Improve Patient Engagement: Research Priorities and Best Practices.
Synthesis in Annals of internal medicine, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 119 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
119 citing papers in PubMed.
- Multilevel Intervention to Increase Patient Portal Use in Adults With Type 2 Diabetes Who Access Health Care at Community Health Centers: Single Arm, Pre-Post Pilot Study.JMIR formative research · 2025Trial
- Effect of In-Person vs Video Training and Access to All Functions vs a Limited Subset of Functions on Portal Use Among Inpatients: A Randomized Clinical Trial.JAMA network open · 2022Trial
- Patient Portal Adoption Barriers in a Safety-Net Clinic: A Mixed-Methods Study With National Comparison.The Permanente journal · 2026Article
- Accessing Germany's Electronic Patient Record Through Health Insurer-Provided Apps: Qualitative Interview Study.JMIR mHealth and uHealth · 2026Article
- Caregiver Perspectives on Electronic Portal Use in Integrated Primary Care: Qualitative Study.JMIR pediatrics and parenting · 2026Article
- Digital Health Technology Use by Vietnamese Americans: Cross-Sectional Study.Asian/Pacific Island nursing journal · 2026Article
- The Ways in Which Stakeholders Make Decisions About AI and Novel Technologies for the Health Care of Older Adults: Qualitative Interview Study.JMIR aging · 2026Article
- Clinical Digital Health Engagement and Psychological Distress Among Adults.JAMA network open · 2026Article
- Predicting Laboratory Test Ordering in Emergency Departments Using Integrated Structured and Unstructured Electronic Health Records: Machine Learning Study.JMIR medical informatics · 2026Article
- Article
- Identifying trajectories across care modalities before and after COVID-19 using sequence analysis.NPJ digital medicine · 2026Article
- Characterizing HIV-related patient portal preferences among men who have sex with men in the United States.BMC public health · 2026Article
- Identifying Skill and Usability Barriers to Digital Health Tool Use Among Older Adult Patients in US Safety Net Clinics: Mixed Methods Study.JMIR human factors · 2026Article
- Patient Digital Engagement With After Visit Summary in Ambulatory Care.JAMA network open · 2026Article
- Bridging the Digital Divide with Digital Navigation in the California Safety Net: A Mixed-Methods Study.Journal of general internal medicine · 2026Article
- Patient Preferences for Technology-Assisted Patient-Reported Outcomes Measurement of Mental Health Symptoms Among Veterans: Cross-Sectional Survey.Journal of participatory medicine · 2026Article
- The Impact of Social Drivers of Health on Patient Portal Utilization for Total Joint Arthroplasty Patients: A Qualitative Study.Arthroplasty today · 2026Article
- Assessing the Effects of eHealth Literacy and the Area Deprivation Index on Barriers to Electronic Patient Portal Use for Orthopedic Surgery: Cross-Sectional Observational Study.JMIR perioperative medicine · 2026Observational
- Awareness, want, and adoption of digital health services among older adults in China: a cross-sectional study.Frontiers in public health · 2026Article
- Language barriers in pediatric food allergy care: A single-center study on healthcare disparities.PloS one · 2026Article
59 more citing papers are in PubMed but not listed here.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
6 authors.
Funding
Abstract
Ninety percent of health care systems now offer patient portals to access electronic health records (EHRs) in the United States, but only 15% to 30% of patients use these platforms. Using PubMed, the authors identified 53 studies published from September 2013 to June 2019 that informed best practices and priorities for future research on patient engagement with EHR data through patient portals, These studies mostly involved outpatient settings and fell into 3 major categories: interventions to increase use of patient portals, usability testing of portal interfaces, and documentation of patient and clinician barriers to portal use. Interventions that used one-on-one patient training were associated with the highest portal use. Patients with limited health or digital literacy faced challenges to portal use. Clinicians reported a lack of workflows to support patient use of portals in routine practice. These studies suggest that achieving higher rates of patient engagement through EHR portals will require paying more attention to the needs of diverse patients and systematically measuring usability as well as scope of content. Future work should incorporate implementation science approaches and directly address the key role of clinicians and staff in promoting portal use.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.