ArticleHead & neck2020
Telemedicine for head and neck ambulatory visits during COVID-19: Evaluating usability and patient satisfaction.
Article in Head & neck, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 66 papers, 5 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
66 citing papers in PubMed, 5 syntheses or guidelines pooled it, 135 citations in OpenAlex.
- The development of evaluation scale of the patient satisfaction with telemedicine: a systematic review.BMC medical informatics and decision making · 2024Pooled it
- Applications, benefits and challenges of telehealth in India during COVID-19 pandemic and beyond: a systematic review.BMC health services research · 2023Pooled it
- Patient Satisfaction with Telemedicine during the COVID-19 Pandemic-A Systematic Review.International journal of environmental research and public health · 2022Pooled it
- Telehealth utilization during the Covid-19 pandemic: A systematic review.Computers in biology and medicine · 2021Pooled it
- Virtual Care in Patients with Cancer: A Systematic Review.Current oncology (Toronto, Ont.) · 2021Pooled it
- Epidemiological Assessment of Oral and Oropharyngeal Squamous Cell Carcinomas Before, During, and After the COVID-19 Pandemic, 2018-2024.Journal of clinical medicine · 2026Article
- Feasibility and acceptability of pediatric expert teleconsultation during critical ambulance transports: a pilot randomized controlled simulation trial.Resuscitation plus · 2026Article
- Utility and satisfaction of telemedicine for ambulatory orthopaedic care in an urban setting.Singapore medical journal · 2026Article
- Factors Influencing Telemedicine Adoption Among Healthcare Professionals in Geriatric Medical Centers: A Technology Acceptance Model Approach.Behavioral sciences (Basel, Switzerland) · 2025Article
- Connected health in cancer survivorship: Evaluating the usability and utility of the cancer thriving and surviving programme in Ireland.Irish journal of medical science · 2025Article
- Investigating Continuance Intention for Telehealth Visits in Children's Hospitals: Survey-Based Study.Journal of medical Internet research · 2025Article
- Patients' experience and satisfaction towards virtual health care during the COVID-19 pandemic in southern region of Saudi Arabia.Medicine · 2025Article
- Psychological consultation apps in Saudi Arabia: A study for experts' evaluation and users' points of view.PloS one · 2025Article
- Barriers to widespread adoption of telehealth from physicians' perspective: A survey in southern Iran.PloS one · 2025Article
- A cross-sectional survey assessing clinicians' perspectives towards redesigning the surveillance model for head and neck cancer: can we do better?European archives of oto-rhino-laryngology : official journal of the European Federation of Oto-Rhino-Laryngological Societies (EUFOS) : affiliated with the German Society for Oto-Rhino-Laryngology - Head and Neck Surgery · 2024Article
- [Attitudes toward digital tools in pain medicine : Survey of German Pain Society health professional members and members of self-help groups].Schmerz (Berlin, Germany) · 2024Article
- Predictive Factors of Physicians' Satisfaction and Quality of Work Under Teleconsultation Conditions: Structural Equation Analysis.JMIR human factors · 2024Article
- Effectiveness, perceptions and environmental benefits of remote consultation for adults referred with recurrent tonsillitis.Annals of the Royal College of Surgeons of England · 2024Article
- Assessment of Qatar's Health Care Community Call Center Efficacy in Addressing COVID-19 Pandemic Health Care Challenges: Cross-Sectional Study.JMIR formative research · 2024Article
- Telehealth Usability Among Rural and Low-Income Populations: A Survey of Wyoming Medicaid Members.Journal of patient experience · 2024Article
6 more citing papers are in PubMed but not listed here.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
7 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundIn light of the COVID-19 pandemic, there has been a rapid increase in telemedicine visits. Otolaryngology patient satisfaction with these visits has not yet been extensively studied using a validated survey.
methodsAll patients who had telemedicine visits with three head and neck surgeons, by phone or video-based platform, between March 25, 2020 and April 24, 2020. Retrospective chart reviews were conducted to determine demographic, disease, and treatment information. Patients who had a video visit were contacted by telephone and, if they could be reached and consented, were administered the telehealth usability questionnaire (TUQ).
resultsHundred surveys were completed. The average score across all questions was 6.01 on a scale from 1 to 7, where 7 indicated the highest level of patient agreement. The highest scores were for questions related to satisfaction with telehealth (6.29), while the lowest were related to reliability (4.86).
conclusionsPatients are generally highly satisfied with telemedicine.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.