Evidence map›Paper›PMID 32462567›Full record

ArticleJournal of general internal medicine2020

Communication About Health Information Technology Use Between Patients and Providers.

Joy L Lee, Susan M Rawl, Stephanie Dickinson, Evgenia Teal, Layla B Baker, Chen Lyu, Will L Tarver, David A Haggstrom

Abstract read
In one paragraph

Article in Journal of general internal medicine, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

0numbers the graph read from it
0cells of the map it votes in
6citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

6 citing papers in PubMed.

  1. Trial
  2. Factors Associated with Cancer Prevention/Risk Reduction Behaviors among Latinos.Journal of racial and ethnic health disparities · 2025
    Article
  3. Article
  4. Article
  5. Review
  6. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Joy L LeeIndiana University School of Medicine, Indianapolis, IN, USA. joyllee@iu.edu.ORCID 0000-0003-2589-8200
Susan M RawlIndiana University School of Nursing, Indianapolis, IN, USA.
Stephanie DickinsonIndiana University School of Public Health, Indianapolis, IN, USA.
Evgenia TealRegenstrief Institute, Inc. and Indiana University Center for Health Services and Outcomes Research , Indianapolis, IN, USA.
Layla B BakerRegenstrief Institute, Inc. and Indiana University Center for Health Services and Outcomes Research , Indianapolis, IN, USA.
Chen LyuIndiana University Center for Survey Research, Indianapolis, IN, USA.
Will L TarverIndianapolis VA HSR&D Center for Health Information and Communication, Indianapolis, IN, USA.
David A HaggstromIndiana University School of Medicine, Indianapolis, IN, USA.

Funding

Tumor Microenvironment and Metastasis ProgramP30CA082709 · NCI · INDIANA UNIV-PURDUE UNIV AT INDIANAPOLIS · PI Jun Wan · 1999 to 2026
$59.3M
NCI NIH HHS P30 CA082709NCI NIH HHS P30 CA082709-17S6
6 · The paper itself

Abstract

backgroundAlthough growing, the prevalence of the use of health information technology (HIT) by patients to communicate with their providers is not well understood on the population level, nor whether patients are communicating with their providers about their use of HIT.

objectiveTo understand whether patients are communicating with their providers about HIT use and the patient characteristics associated with the communication.

designCross-sectional, self-administered survey of a sample of patients across the state of Indiana.

participantsNine hundred seventy adult participants from across Indiana, 54% female and 79.5% white. MAIN MEASURES: The survey included sections assessing health information-seeking behavior, use of health information technology, and discussions with doctors about the use of HIT. KEY

resultsThe survey had a 12% response rate. Sixty-three percent of respondent reported going to the Internet as the first source when seeking health information, while only 19% of respondent reported their doctor was their first source. When communicating with doctors electronically, 31% reported using an electronic health record messaging system, 24% used email, and 18% used text messaging. Only 39% of respondents reported having had any conversation about HIT use with their providers.

conclusionsThere remain many unmet opportunities for patients and providers to communicate about HIT use. More guidance for patients and care teams may both help facilitate these conversations and promote optimal use, such as recommendations to ask simple clarification questions and minimize inefficient, synchronous communication when unnecessary.

Indexed as

CommunicationMedical InformaticsAdultCross-Sectional StudiesElectronic MailFemaleHumansIndianaInformation Seeking BehaviorInternetMalehealth information technologypatient portalpatient–provider communication

Identifiers

PMID32462567
PMCPMC7459004

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.