ArticleIrish journal of psychological medicine2021
Psychiatrist experience of remote consultations by telephone in an outpatient psychiatric department during the COVID-19 pandemic.
Article in Irish journal of psychological medicine, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 34 papers, 3 of them syntheses that pooled it.
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Who cites it
34 citing papers in PubMed, 3 syntheses or guidelines pooled it, 71 citations in OpenAlex.
- The impact of COVID-19 on the mental health workforce: A rapid review.International journal of mental health nursing · 2023Pooled it
- Patient and provider perspectives of the implementation of remote consultations for community-dwelling people with mental health conditions: A systematic mixed studies review.Journal of psychiatric research · 2022Pooled it
- Implementation, Adoption, and Perceptions of Telemental Health During the COVID-19 Pandemic: Systematic Review.Journal of medical Internet research · 2021Pooled it
- Medical collaboration enhances schoolteachers' support for children with neurodevelopmental disorders.PCN reports : psychiatry and clinical neurosciences · 2025Article
- Assessing usability and satisfaction of telephone-based psychiatry consultations in Oman: a cross-sectional study.Frontiers in digital health · 2025Article
- The effectiveness of online therapy in promoting wellbeing and reducing burnout among psychotherapists.Frontiers in psychology · 2025Article
- Family-centered care: addressing challenges and implementing countermeasures in response to novel coronavirus pneumonia prevention and control-a narrative review.Journal of thoracic disease · 2024Review
- Comparing the trends of MBS telepsychiatry and consultant physician telehealth services from 2017 to 2022: A retrospective study.Australasian psychiatry : bulletin of Royal Australian and New Zealand College of Psychiatrists · 2024Article
- Telephone-based telepsychiatry consultations: a qualitative exploration of psychiatrists' experiences in Oman.BMJ open · 2024Article
- Advancing equitable access to digital mental health in the Asia-Pacific region in the context of the COVID-19 pandemic and beyond: A modified Delphi consensus study.PLOS global public health · 2024Article
- A qualitative study to assess satisfaction with the Manipal model of telepsychiatry among patients and caregivers.Indian journal of psychiatry · 2024Article
- Evaluation of telepsychiatry during the COVID-19 pandemic across service users, carers and clinicians: an international mixed-methods study.BMJ mental health · 2023Article
- Article
- Stakeholder perspectives and experiences of the implementation of remote mental health consultations during the COVID-19 pandemic: a qualitative study.BMC health services research · 2023Article
- Best Practices for Technology in Clinical Social Work and Mental Health Professions to Promote Well-being and Prevent Fatigue.Clinical social work journal · 2023Article
- The effects of COVID-19 on European healthcare provision for working-age adults with major depressive disorder.European psychiatry : the journal of the Association of European Psychiatrists · 2023Review
- Experience of patients and their caregivers with telepsychiatry consultations: An exploratory study.Indian journal of psychiatry · 2023Article
- Psychotherapists' experiences of telepsychotherapy during the COVID-19 pandemic in Argentina: impact on therapy setting, therapeutic relationship and burden.Research in psychotherapy (Milano) · 2023Article
- Patient experience of virtual urogynaecology services during Covid-19 pandemic.International urogynecology journal · 2023Article
- Synthesis of the Evidence on What Works for Whom in Telemental Health: Rapid Realist Review.Interactive journal of medical research · 2022Review
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Authors and funding
3 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveIn response to the COVID-19 pandemic, there has been a shift globally from face-to-face consultations to remote consultations. In our department, remote consultations have taken in the form of telephone consultations. In this paper, we set out to study a group of Irish psychiatrists' experience of these consultations.
methodsWe identified recurrent themes in the existing literature on doctors' experience of telephone consultations with a view to determining the applicability of these themes to a group of Irish psychiatrists. A questionnaire was developed based on themes in the literature. This was sent to all psychiatrists working in a busy psychiatric service in Dublin.
resultsThe questionnaire response rate was 72% (n = 26/35). Diagnostic challenges, the effect of phone consultation on the therapeutic alliance, challenges associated with the use of technology and ethical concerns were identified as issues. Flexibility in the working day and convenience were identified as possible benefits to telephone consultations.
conclusionsThe group that participated in this research study identified a number of challenges to carrying out successful phone consultations. This study highlights the need at our clinical site for interventions to address the issues identified by staff. The findings also highlight the requirement for larger studies with stronger methodologies to determine the generalisability of our results.
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