Evidence map›Paper›PMID 32380982›Full record

ArticleBMC health services research2020

Online behaviour change technique training to support healthcare staff 'Make Every Contact Count'.

Anna Chisholm, Lucie Byrne-Davis, Sarah Peters, Jane Beenstock, Suzanne Gilman, Jo Hart

Open access · goldAbstract read
In one paragraph

Article in BMC health services research, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers.

0numbers the graph read from it
0cells of the map it votes in
13citing papers in PubMed
7.8field-weighted citation impact, top 2% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

13 citing papers in PubMed, 44 citations in OpenAlex.

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  13. Patients' experiences of behaviour change interventions delivered by general practitioners during routine consultations: A nationally representative survey.Health expectations : an international journal of public participation in health care and health policy · 2021
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 3 institutions in 1 country.

Anna ChisholmDepartment of Psychological Sciences, University of Liverpool, Liverpool, L69 7ZA, UK. anna.chisholm@liverpool.ac.uk.ORCID http://orcid.org/0000-0002-2054-7340
Lucie Byrne-DavisDivision of Medical Education, University of Manchester, Manchester, M13 9PT, UK.
Sarah PetersDivision of Psychology & Mental Health, University of Manchester, Manchester, M13 9PL, UK.
Jane BeenstockLancashire Care NHS Foundation Trust, Preston, PR5 6AW, UK.
Suzanne GilmanLancashire Care NHS Foundation Trust, Preston, PR5 6AW, UK.
Jo HartDivision of Medical Education, University of Manchester, Manchester, M13 9PT, UK.
University of Manchester · GBLancashire Care NHS Foundation Trust · GBUniversity of Liverpool · GB

Funding

Lancashire Care NHS Foundation Trust N/A
6 · The paper itself

Abstract

backgroundNational Health Service (NHS) staff support service users to change health-related behaviours such as smoking, alcohol consumption, diet and physical activity. It can be challenging to discuss behaviour changes with service users hence training is needed to equip staff with up-to-date, evidence-based behaviour change skills. In order to identify how training may help to improve health professional skills in this area, this study evaluated change in professionals' behavioural determinants following an online behaviour change skills module as part of Making Every Contact Count (MECC) training.

methodsThis evaluation comprised a within-subject design in which staff from one Northwest England NHS Trust completed a 9-item survey immediately before and after training. This prospective survey identified behavioural determinants regarding adhering to MECC recommendations to hold health conversations with service users and provided written comments about their training experiences. Individuals working within the Trust in clinical or non-clinical roles were eligible to take part and were invited to contribute to the evaluation upon uptake of their usual NHS staff online training programmes.

resultsOf participants completing the evaluation (n=206), 12 professional cadres accessed the module, most being female (91%), nurses/midwives (43%), working in children and family services (48%), aged 22 - 62 years. Eight behavioural determinants increased significantly following training, with effect sizes ranging from sizes ranging from 0.27 to 0.51; 'identity' did not change. Content analysis of written feedback (n=256) indicates that training enhanced staff behaviour change skills, modelled a productive and specific method of adopting a patient-led approach to behaviour change conversations, and identified that staff may require further support with embedding skills in practice.

conclusionsBehaviour change science can be translated into useful learning for NHS staff. Online training can engage staff in learning about behaviour change skills and increase their behavioural determinants to adopt these skills in practice.

Indexed as

Education, DistanceHealth BehaviorProfessional-Patient RelationsAdultCommunicationEnglandFemaleHealth PersonnelHumansLearningMaleMiddle AgedProspective StudiesState MedicineSurveys and QuestionnairesYoung AdultBehaviour changeCommunication skillsStaff training

Identifiers

PMID32380982
PMCPMC7206818
OpenAlexW3022328981

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.