ArticleBMC medical education2020
Codebook for rating clinical communication skills based on the Calgary-Cambridge Guide.
Article in BMC medical education, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 14 papers.
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Who cites it
14 citing papers in PubMed.
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- Modern teaching for clinical education involving manual therapy: a 6-pillar approach.Chiropractic & manual therapies · 2026Review
- Proof of Concept for a Digital Framework to Support a Shared Agenda at Surgical Ward Rounds: Participatory Design Study.Journal of participatory medicine · 2025Article
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- Patient-Clinician Communication During Cardiology Telemedicine Consultations: A Feasibility Study.Journal of patient experience · 2024Article
- Rating communication skills in dental practice: the impact of different sociodemographic factors.BMC medical education · 2023Article
- The HLSInternational journal of environmental research and public health · 2022Article
- Maximizing Student Clinical Communication Skills in Dental Education-A Narrative Review.Dentistry journal · 2022Review
- Article
- Doctor-patient communication skills: a survey on knowledge and practice of Iranian family physicians.BMC family practice · 2021Article
- Communication Skills Training: A Means to Promote Time-Efficient Patient-Centered Communication in Clinical Practice.Journal of patient-centered research and reviews · 2021Article
- Patients' Expectations of Physiotherapeutic Treatment for Long-Term Side Effects After Cancer: A Qualitative Study.Cancer control : journal of the Moffitt Cancer CenterArticle
Corrections and comments
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Authors and funding
7 authors.
Funding
Abstract
backgroundThe aim of the study was to confirm the validity and reliability of the Observation Scheme-12, a measurement tool for rating clinical communication skills.
methodsThe study is a sub-study of an intervention study using audio recordings to assess the outcome of communication skills training. This paper describes the methods used to validate the assessment tool Observation Scheme-12 by operationalizing the crude 5-point scale into specific elements described in a codebook. Reliability was tested by calculating the intraclass correlation coefficients for interrater and intrarater reliability.
resultsThe validation of the Observation Scheme-12 produced a rating tool with 12 items. Each item has 0 to 5 described micro-skills. For each item, the codebook described the criteria for delivering a rating from 0 to 4 depending on how successful the different micro-skills (or number of used jargon words) was accomplished. Testing reliability for the overall score intraclass correlation coefficients was 0.74 for interrater reliability and 0.86 for intrarater reliability. An intraclass correlation coefficient greater than 0.5 was observed for 10 of 12 items.
conclusionThe development of a codebook as a supplement to the assessment tool Observation Scheme-12 enables an objective rating of audiotaped clinical communication with acceptable reliability. The Observation Scheme-12 can be used to assess communication skills based on the Calgary-Cambridge Guide.
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