ArticleFrontiers in psychology2020
Online Tourism Information and Tourist Behavior: A Structural Equation Modeling Analysis Based on a Self-Administered Survey.
Article in Frontiers in psychology, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers.
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Who cites it
13 citing papers in PubMed.
- Service quality and cross-cultural guest satisfaction in wellness tourism: evidence from yoga retreats in India's global wellness destination.F1000Research · 2026Article
- A bibliometric analysis of research on tourism content marketing: Background knowledge and thematic evolution.Heliyon · 2023Article
- The effects of online tourism information quality on conative destination image: The mediating role of resonance.Frontiers in psychology · 2023Article
- The effect of fine service on customer loyalty in rural homestays: The mediating role of customer emotion.Frontiers in psychology · 2022Article
- Does platform type matter? A semantic analysis of user attitude formation on online platforms.Frontiers in psychology · 2022Article
- Stimulating Tourist Inspiration by Tourist Experience: The Moderating Role of Destination Familiarity.Frontiers in psychology · 2022Article
- Article
- Energizing Intention to Visit Rural Destinations: How Social Media Disposition and Social Media Use Boost Tourism Through Information Publicity.Frontiers in psychology · 2021Article
- Stimulating Customer Inspiration Through Online Brand Community Climates: The Mediating Role of Customer Interaction.Frontiers in psychology · 2021Article
- Service Marketing in Online Shopping Platform: Psychological and Behavioral Dimensions.Frontiers in psychology · 2021Review
- Exploring the Novel Input Attributes Affecting eWOM.Frontiers in psychology · 2020Article
- Health, Wellness, and Place Attachment During and Post Health Pandemics.Frontiers in psychology · 2020Article
- COVID-19 Place Confinement, Pro-Social, Pro-environmental Behaviors, and Residents' Wellbeing: A New Conceptual Framework.Frontiers in psychology · 2020Article
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Authors and funding
4 authors.
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Abstract
This study presents the interacting phenomena of perceptions of tourist destination online content (TDOC) and tourists' behavioral intentions with a mediating role of tourists' satisfaction, which is as yet under-explored in hospitality and tourism research. A model based on three main constructs, namely TDOC (with sub-constructs of online information quality and user-friendly accessibility), satisfaction, and tourists' behavioral intentions [with sub-constructs of intentions to visit a tourist destination and electronic word-of-mouth (eWOM)], is presented to determine the growth of tourism business with the internet. Data were collected via a questionnaire-based survey from 413 tourists staying at hotels in Lahore city in Pakistan. Partial least square structural equation modeling was used to statistically analyze the gathered data. The findings indicate that tourists' perceptions of TDOC directly influence their behavioral intentions, while tourists' satisfaction exerts a mediating influence between tourists' perceptions of TDOC and their behavioral intentions. Taking advantage of an economical and widespread online environment, destination marketing organizations could attract more tourists by fostering confidence in TDOC and positive eWOM to remain competitive in the long run. Important theoretical and practical implications are discussed.
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