ArticleBMC medical informatics and decision making2020
Thailand medical mobile application for patients triage base on criteria based dispatch protocol.
Article in BMC medical informatics and decision making, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 20 papers, 1 of them a synthesis that pooled it.
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Who cites it
20 citing papers in PubMed, 1 synthesis or guideline pooled it, 23 citations in OpenAlex.
- Mobile Triage Applications: A Systematic Review in Literature and Play Store.Journal of medical systems · 2021Pooled it
- From broad strokes to fine details: qualitative research on the challenges of smart hospitals in Iran.Journal of health, population, and nutrition · 2026Article
- Is Artificial Intelligence Ready for Emergency Department Triage? A Retrospective Evaluation of Multiple Large Language Models in 39,375 Patients at a University Emergency Department.Journal of clinical medicine · 2026Article
- Development and Internal Validation of a Multivariable Prehospital Prediction Score for Critical Illness Progression and 30-Day Mortality in Non-Traumatic EMS Patients.Journal of healthcare leadership · 2026Article
- Leadership-Driven Development of a National Emergency Medical Dispatch and Triage Protocol in Thailand: An Electronic Delphi Expert Consensus.Journal of healthcare leadership · 2026Article
- Clinical Predictors and Resuscitative Care Indicators of Early Mortality Among Adult Major Trauma Patients Transported by Emergency Medical Services in Thailand.Journal of multidisciplinary healthcare · 2026Article
- Maccabi-RED, mHealth innovation in community emergency care: a 4-year analysis of adoption patterns and impact on healthcare utilization.Frontiers in digital health · 2026Article
- Content Validity Assessment of a Newly Developed Emergency Medical Dispatch and Triage Protocol in Thailand.Journal of clinical medicine · 2025Article
- Development and usability evaluation of a mHealth application for prehospital triage.Scientific reports · 2025Article
- InfoKids+: A Validation Study of a Pediatric Acuity Risk Stratification Algorithm.Mayo Clinic proceedings. Digital health · 2025Article
- Trauma referral audit impact assessment on the outcomes of injured patients via an interrupted time-series analysis: an 11-year before-and-after study of trauma cases at the Maharaj Nakorn Chiang Mai hospital, Thailand.BMC emergency medicine · 2025Article
- Article
- Evaluation of an App-Based Mobile Triage System for Mass Casualty Incidents: Within-Subjects Experimental Study.Journal of medical Internet research · 2024Article
- Methods used to evaluate usability of mobile clinical decision support systems for healthcare emergencies: a systematic review and qualitative synthesis.JAMIA open · 2023Review
- The Role of Telemedicine in Prehospital Traumatic Hand Injury Evaluation.Diagnostics (Basel, Switzerland) · 2023Review
- A scoping review on the use and usefulness of online symptom checkers and triage systems: How to proceed?Frontiers in medicine · 2022Article
- Patient empowerment through a user-centered design of an electronic personal health record: a qualitative study of user requirements in chronic kidney disease.BMC medical informatics and decision making · 2021Article
- The impact of the emergency medical services (EMS) automation system on patient care process and user workflow.BMC medical informatics and decision making · 2021Article
- Pharmaceutical mobile application for visually-impaired people in Thailand: development and implementation.BMC medical informatics and decision making · 2021Article
- Patient triage system for supporting the operation of dispatch centres and rescue teams.BMC medical informatics and decision making · 2021Article
Corrections and comments
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Authors and funding
3 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundBefore patients are admitted into the emergency department, it is important to undertake a pre-hospital process, both in terms of treatment performance and a request for resources from an emergency unit. The existing system to triage patients in Thailand is not functioning to its full capacity in either the primary medical system or pre-hospital treatment with shortcomings in the areas of speed, features, and appropriate systems. There is a high possibility of issuing a false Initial Dispatch Code (IDC), which will cause the over or underutilisation of emergency resources, such as rescue teams, community hospitals and emergency medical volunteers.
methodsA usability system design, together with a reliability test, was applied to develop an application to optimise the pre-hospital process, specifically to sort patients, using an IDC to improve the request for emergency resources. The triage mobile application was developed on both iOS and Android operating systems to support patient triage based on Criteria Based Dispatch (CBD). The 25 main symptom categories covered by CBD were used to design and develop the application, and 12 emergency medical staff, including doctors and nurses, were asked to test the system in the aspects of triage protocol correction, triage reliability, usability and user satisfaction.
resultsThe results of testing the proposed triage application were compared with the time used to triage by experienced staff and it was found that, in non-trauma cases, it was faster and more effective to use the application for emergency operations and to correct the IDC code representation.
conclusionsThe triage application will be utilised to support the pre-hospital process and to classify patients' conditions before they are admitted to the Emergency Department (ED). The application is suitable for users who are not medical emergency staff. Patients with non-trauma symptoms may be a suitable group to use the application in terms of time used to identify IDC for their own symptoms. The use of the application can be beneficial for those who wish to self-identify their symptoms before requesting medical services.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.