ArticleRevista de saude publica2020
Adolescent Friendly Services: quality assessment with simulated users.
Article in Revista de saude publica, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
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Who cites it
7 citing papers in PubMed.
- Knowledge and experiences of adolescent girls and young women in the use of sexual reproductive health and HIV services at health facilities in Maputo City, Mozambique.Frontiers in reproductive health · 2025Article
- Adolescent Friendly Health Clinics (AFHCS) in India and their compliance with government benchmarks: A scoping review.F1000Research · 2023Article
- Sexual and reproductive health among adolescents in vulnerable contexts in Mexico: Needs, knowledge, and rights.PLOS global public health · 2023Article
- Exploring and Monitoring Privacy, Confidentiality, and Provider Bias in Sexual and Reproductive Health Service Provision to Young People: A Narrative Review.International journal of environmental research and public health · 2022Review
- Good prenatal care practices in teenage pregnancy from the perspective of healthcare professionalsRevista colombiana de obstetricia y ginecologia · 2021Article
- Changes over time in HIV testing and counselling uptake and associated factors among youth in Zambia: a cross-sectional analysis of demographic and health surveys from 2007 to 2018.BMC public health · 2021Article
- Transition of Care to Late Adolescent/Adults in Paediatric Surgery: Perspectives From Indian Paediatric Surgeons.Journal of Indian Association of Pediatric SurgeonsArticle
Corrections and comments
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Authors and funding
7 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveTo assess the quality of adolescent friendly health services.
methodsQualitative assessment using the simulated user technique in first level clinics of Health Services of Morelos, Mexico, during 2018. Ten out of 17 facilities with non-exclusive adolescent friendly services were randomly selected. An additional facility with exclusive adolescent friendly services was included as an intensive subsample. Four adolescents served as simulated users interpreting different cases in the clinics. The total of 43 semi-structured exit interviews were conducted, and two nominal groups were made to assess the perceived quality from the adolescents' perception of friendliness and experience. Thematic analysis of the data obtained was performed.
resultsStaff attitude was highlighted as a key element in the adolescents' experience. Failures were found, such as the existence of bureaucratic barriers to access, lack of signage in clinics, lack of privacy and confidentiality, failure of physical examination during the appointment and lack of monitoring of the reasons for appointment. The exclusive clinic for adolescents offered more appropriate friendly services compared with nonexclusive clinics.
conclusionAlthough the service is accessible in most of the clinics visited, it is still far from being friendly according to international recommendations. The exclusive clinic for adolescents stood out for having better structured mechanisms that can be implemented in nonexclusive clinics to improve the care process.
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