ArticleFrontiers in psychology2020
The Impact of Transformational Leadership on Employee Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication.
Article in Frontiers in psychology, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers.
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Who cites it
16 citing papers in PubMed, 153 citations in OpenAlex.
- Examining the Impact of Intrinsic Rewards on Employee Retention: Perceived Organizational Pride as a Mediator in Saudi Higher Education.Behavioral sciences (Basel, Switzerland) · 2026Article
- Translation, Cultural Adaptation and Psychometric Evaluation of the Transformational Leadership Scale in Intensive Care Unit Nurses: Empirical Research Quantitative.Nursing open · 2026Article
- Motivation as a catalyst for innovation amidst organizational commitment: a PLS-SEM multi-group analysis of health science educators.BMC medical education · 2026Article
- Analysis of violent attacks on emergency medical technicians in Ghana: a structural equation modelling approach.BMC emergency medicine · 2025Article
- Article
- Effect of leadership styles on turnover intention among staff nurses in private hospitals: the moderating effect of perceived organizational support.BMC health services research · 2024Article
- The cross-level influence of ethical leadership on employee's OCBE: a two-wave study based on the social identity approach.Frontiers in psychology · 2023Article
- Employee performance under transformational leadership and organizational citizenship behavior: A mediated model.Heliyon · 2022Article
- Sustainable Consumption: Will They Buy It Again? Factors Influencing the Intention to Repurchase Organic Food Grain.Foods (Basel, Switzerland) · 2022Article
- Age Diversity Climate Affecting Individual-Level Work-Related Outcomes.International journal of environmental research and public health · 2022Article
- Employee Retention in the Service Industry in Malaysia.Frontiers in sociology · 2022Article
- Factors Affecting Employee's Retention: Integration of Situational Leadership With Social Exchange Theory.Frontiers in psychology · 2022Article
- Transformational Leadership, Ethical Leadership, and Participative Leadership in Predicting Counterproductive Work Behaviors: Evidence From Financial Technology Firms.Frontiers in psychology · 2021Article
- The mediating role of residents' wellbeing between program leadership and quality of care: A cross-sectional study.PloS one · 2021Article
- Effects of Information Overload, Communication Overload, and Inequality on Digital Distrust: A Cyber-Violence Behavior Mechanism.Frontiers in psychology · 2021Article
- Impact of supervisory behavior on sustainable employee performance: Mediation of conflict management strategies using PLS-SEM.PloS one · 2020Article
Corrections and comments
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Authors and funding
6 authors at 2 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
This study investigates the impact of transformational leadership on employee retention in small- and medium-sized enterprises (SMEs) and probes the mediating role of organizational citizenship behavior (OCB) and the moderating role of communication. Data were collected using convenience sampling from 505 employees of SMEs. A Smart PLS structural equation modeling (PLS-SEM) was used to estimate the various relationships. The findings of the study reveal a positive and significant relationship between transformational leadership and OCB. Similarly, this study finds a positive and significant relationship in OCB and employee retention. In addition, OCB had a positive mediating effect on the relationship between transformational leadership and employee retention. Furthermore, communication positively moderates the transformational leadership- OCB and OCB-employee retention relationships. Leaders at SMEs should implement the traits of transformational leadership such as developing a compelling vision for employees, focusing on goal achievement, having problem-solving techniques, having a sense of purpose, and spending time on the training and development of the team to enhance OCB and employee retention.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.