ArticleAfrican journal of primary health care & family medicine2020
The experiences of teleradiology end users regarding role extension in a rural district of the North West province: A qualitative analysis.
Article in African journal of primary health care & family medicine, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.
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Who cites it
4 citing papers in PubMed, 8 citations in OpenAlex.
- Neuroimaging access in Chad: Infrastructure barriers and opportunities for accessible magnetic resonance imaging.medRxiv : the preprint server for health sciences · 2026Article
- Radiologists' experiences and perceptions regarding the use of teleradiology in South Africa.SA journal of radiology · 2023Article
- Virtual healthcare services and digital health technologies deployed during coronavirus disease 2019 (COVID-19) pandemic in South Africa: a systematic review.Global health journal (Amsterdam, Netherlands) · 2022Review
- Evaluation of Current and Former Teleradiology Systems in Africa: A Review.Annals of global health · 2022Review
Corrections and comments
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Authors and funding
2 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundTeleradiology was implemented across South Africa, to provide reporting services to rural healthcare institutes without a radiologist. This is guided by standard operating procedure manuals (SOP) which standardise the quality of services provided. From observation, end users, namely, the radiographer and referring clinician, experience challenges in fulfilling the roles extending beyond the SOP.
aimTo explore the end users' experiences within this context and the impact it has on service delivery.
settingA rural district in North West province, South Africa.
methodThis was a qualitative, exploratory, descriptive study. Focus group discussions were held with radiographers and referring clinicians from the teleradiology site in the North West province. A one-on-one interview was conducted with a private radiologist at the reporting site in Gauteng. An interview guide was used to ask open-ended questions to address the aim of the study.
resultsAt the teleradiology site, radiographers and referring clinicians are performing extended roles, not described in the teleradiology service-level agreement (SLA) and felt poorly equipped to fulfil these roles. They also felt that the private radiologists needed training on interprofessional collaboration to understand the challenges facing health professionals at these rural sites.
conclusionSLA's should align with the clinical needs and practices of the district. This should guide the specific training needs of the end users practicing in rural areas, to support their extended roles in the teleradiology setting. Training should be in-house, ongoing and consistent to cater for the influx of health professionals entering the rural setting using teleradiology systems.
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