ArticleJournal of clinical tuberculosis and other mycobacterial diseases2020
User experience and patient satisfaction with tuberculosis care in low- and middle-income countries: A systematic review.
Article in Journal of clinical tuberculosis and other mycobacterial diseases, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 20 papers, 2 of them syntheses that pooled it.
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Who cites it
20 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Surgical patient-reported experience measures and qualitative experience studies: systematic review.BJS open · 2024Pooled it
- Female Genital Tuberculosis Among Infertile Women and Its Contributions to Primary and Secondary Infertility: A systematic review and meta-analysis.Sultan Qaboos University medical journal · 2022Pooled it
- Assessment of Patient Satisfaction with TB Care Services in Southern Afghanistan.Patient preference and adherence · 2026Article
- Article
- Barriers to effective management of drug-resistant tuberculosis in India, insights into patient & health system challenges: An exploratory review.The Indian journal of medical research · 2025Review
- Preferences for tongue swab-based versus sputum-based testing in the context of TB care: a best-worst scaling exercise in Vietnam and Zambia.BMJ global health · 2025Article
- Informing People-Centered Target Product Profiles for TB Diagnostics: A Multi-Country Qualitative Study.medRxiv : the preprint server for health sciences · 2025Article
- Patient-reported outcomes in tuberculosis: a qualitative exploration of psychosocial, economic, and treatment-related challenges.Jornal brasileiro de pneumologia : publicacao oficial da Sociedade Brasileira de Pneumologia e Tisilogia · 2025Article
- Usability and acceptability of a novel TB infection diagnostic test among key populations in Mexicali.PLOS global public health · 2025Article
- People first: a participatory community approach on patient-reported outcomes in tuberculosis.Breathe (Sheffield, England) · 2024Article
- Simulated patient training to improve youth engagement in HIV care in Kenya: A stepped wedge cluster randomized controlled trial.PLOS global public health · 2023Article
- Experiences and perceptions of participants on the pathway towards clinical management of dual tuberculosis and diabetes mellitus in Tanzania.Global health action · 2022Article
- Patient and health-care provider experience of a person-centred, multidisciplinary, psychosocial support and harm reduction programme for patients with harmful use of alcohol and drug-resistant tuberculosis in Minsk, Belarus.BMC health services research · 2022Article
- Measuring tuberculosis patient perceived quality of care in public and public-private mix settings in India: an instrument development and validation study.BMJ open quality · 2022Article
- User Experience of Symptom Checkers: A Systematic Review.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2022Article
- Acceptability of the Medication Event Reminder Monitor for Promoting Adherence to Multidrug-Resistant Tuberculosis Therapy in Two Indian Cities: Qualitative Study of Patients and Health Care Providers.Journal of medical Internet research · 2021Article
- Improving the quality of tuberculosis care in the post-pandemic world.Journal of clinical tuberculosis and other mycobacterial diseases · 2021Article
- 'The nurse did not even greet me': how informed versus non-informed patients evaluate health systems responsiveness in South Africa.BMJ global health · 2021Article
- Delay in the diagnosis of pulmonary tuberculosis in The Gambia, West Africa: A cross-sectional study.International journal of infectious diseases : IJID : official publication of the International Society for Infectious Diseases · 2020Article
- A Study on Evaluation of Patient Satisfaction with National Tuberculosis Elimination Programme Services in Ahmedabad, India.Indian journal of community medicine : official publication of Indian Association of Preventive & Social MedicineArticle
Corrections and comments
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Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundPatient-centered care is at the forefront of the End TB strategy, yet little is known about user (patient's) experience and patient satisfaction with TB services. Our study aims to systematically review quantitative studies evaluating user experience and TB patient satisfaction within the health care system.
methodsFive medical databases were systematically searched between January 1st, 2009 and December 31st, 2018. English studies assessing user experience and patient satisfaction within the healthcare system from a TB patient's perspective in low and middle-income countries, were included.
resultsThirty-five studies from 16 low and middle-income countries evaluated three major themes; facilities and patient centeredness (
conclusionOur study shows large variability in measurement of user experiences and patient satisfaction. Studies reported that patients were mostly satisfied with TB care services, and those that were dissatisfied were substantially more likely to be lost to follow-up. The high satisfaction rates could have been due to lack of education on good quality patient care or fear of losing access to health care. A standardized patient centered tool could be designed to help assess user experience and patient satisfaction to allow comparisons among health systems and countries.
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