Evidence map›Paper›PMID 32128370›Full record

ArticleJournal of patient experience2020

Communication Skills Training for Surgical Inpatient Advanced Practice Providers in an Academic Health-Care System.

Johncy Joseph, Corinna Sicoutris, Steven E Raper

Open access · diamondAbstract read
In one paragraph

Article in Journal of patient experience, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
0.4field-weighted citation impact, top 25% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed, 6 citations in OpenAlex.

  1. Review
  2. Article
  3. Informed Consent for Academic Surgeons: A Curriculum-Based Update.MedEdPORTAL : the journal of teaching and learning resources · 2020
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors at 3 institutions in 1 country.

Johncy JosephDepartment of Surgery, University of Pennsylvania Health System, Philadelphia, PA, USA.
Corinna SicoutrisDepartment of Nursing, Hospital of the University of Pennsylvania, Philadelphia, PA, USA.
Steven E RaperDepartment of Surgery, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA, USA.ORCID https://orcid.org/0000-0001-9191-4681
Hospital of the University of Pennsylvania · USUniversity of Pennsylvania · USUniversity of Pennsylvania Health System · US

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundGood communication skills enhance the patient experience, clinical outcomes, and patient satisfaction.

objectiveA course was developed by an interdisciplinary team (surgeon, nurse practitioner, and nurse MBA) for advanced practice providers (APPs) working for the department of surgery-a mix of practice and hospital-employed professionals-to enhance communications skills in an inpatient setting.

methodsCurrent concepts on provider-patient communication were discussed. Participants also asked to view and critique a video "provider-patient communication gone wrong" scenario. Lastly, participants were provided with techniques for improving provider-patient communication. The participants assessed the course. Provider communication scores were tracked from quarter 1, Fiscal Year 2014 to quarter 4 Fiscal Year 2017.

resultsOf 110 eligible APPs, 95 (86%) attended the course. The anonymous survey response rate was 90% (86/95). Participants expressed satisfaction with the course content confirmed by Likert score weighted averages of >4.6/5 in all 8 domains. Communication scores increased with time.

conclusionAn interdisciplinary course aimed at enhancing provider-patient communication skills was well-received by the APP participants. The course was part of ongoing system-wide efforts to improve patient experiences, satisfaction, and outcomes. Continuing education in communication continues to play a key role in improving clinical outcomes and patient satisfaction.

Indexed as

CAHPS scoresoutcomespatient satisfactionprovider–patient communicationrisk management

Identifiers

PMID32128370
PMCPMC7036690
OpenAlexW2899415581

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.