Evidence map›Paper›PMID 32102025›Full record

ArticleJournal of nursing care quality

System-Level Improvements in Work Environments Lead to Lower Nurse Burnout and Higher Patient Satisfaction.

J Margo Brooks Carthon, Linda Hatfield, Heather Brom, Mary Houton, Erin Kelly-Hellyer, Amelia Schlak, Linda H Aiken

Abstract read
In one paragraph

Article in Journal of nursing care quality. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 55 papers, 3 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
55citing papers in PubMed, 3 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

55 citing papers in PubMed, 3 syntheses or guidelines pooled it.

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  20. The Challenges of Advance Care Planning for Acute Care Registered Nurses.The Canadian journal of nursing research = Revue canadienne de recherche en sciences infirmieres · 2024
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

J Margo Brooks CarthonCenter for Health Outcomes and Policy Research (Drs Brooks Carthon, Brom, and Aiken and Ms Schlak), and Leonard Davis Institute of Health Economics, University of Pennsylvania, School of Nursing, Philadelphia (Drs Brooks Carthon, Brom, and Aiken and Ms Schlak); and Pennsylvania Hospital, Philadelphia (Dr Hatfield and Mss Houton and Kelly-Hellyer).
Linda Hatfield
Heather Brom
Mary Houton
Erin Kelly-Hellyer
Amelia Schlak
Linda H Aiken

Funding

ADVANCED TRAINING IN NURSING OUTCOMES RESEARCHT32NR007104 · NINR · UNIVERSITY OF PENNSYLVANIA · PI JACQUELINE MARGO BROOKS CARTHON, EILEEN T LAKE · 1999 to 2026
$11.6M
The Impact of Changes in Nursing Systems and Models of Care on Patient Outcomes: A Panel StudyR01NR014855 · NINR · UNIVERSITY OF PENNSYLVANIA · PI Matthew D. McHugh · 2014 to 2026
$7.5M
NINR NIH HHS R01 NR014855NINR NIH HHS T32 NR007104
6 · The paper itself

Abstract

backgroundBurnout among nurses is associated with lower patient satisfaction, yet few system-level solutions have been identified to improve outcomes. PURPOSE: The purpose of this study was to examine the relationship between nurse burnout and patient satisfaction and determine whether work environments are associated with these outcomes.

methodsThis study was a cross-sectional analysis of 463 hospitals in 4 states. Burnout was defined using the Maslach Burnout Inventory. Patient satisfaction was obtained from the Hospital Consumer Assessment of Healthcare Providers and Systems survey.

resultsFifty percent of hospitals where burnout is high have poor work environments, which is strongly related to lower patient satisfaction.

conclusionsHigh levels of nurse burnout are associated with lower patient satisfaction. Our findings demonstrate that hospitals can improve outcomes through investments in work environments.

Indexed as

Burnout, ProfessionalNursing Staff, HospitalBurnout, PsychologicalCross-Sectional StudiesHumansPatient SatisfactionSurveys and Questionnaires

Identifiers

PMID32102025
PMCPMC7483185

What OpenQuestion holds

Textmetadata
LicenceTDM
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.