Evidence map›Paper›PMID 32022693›Full record

ArticleJournal of medical Internet research2020

Developing Embodied Conversational Agents for Coaching People in a Healthy Lifestyle: Scoping Review.

Lean L Kramer, Silke Ter Stal, Bob C Mulder, Emely de Vet, Lex van Velsen

Abstract readScoping Review
In one paragraph

Article in Journal of medical Internet research, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 47 papers, 4 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
47citing papers in PubMed, 4 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

47 citing papers in PubMed, 4 syntheses or guidelines pooled it.

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  4. Conversational Agents for Chronic Disease Self-Management: A Systematic Review.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2020
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Lean L KramerConsumption and Healthy Lifestyles, Wageningen University & Research, Wageningen, Netherlands.ORCID 0000-0002-1409-2853
Silke Ter StaleHealth cluster, Roessingh Research and Development, Enschede, Netherlands.ORCID 0000-0001-9458-717X
Bob C MulderStrategic Communication, Wageningen University & Research, Wageningen, Netherlands.ORCID 0000-0001-6828-7392
Emely de VetConsumption and Healthy Lifestyles, Wageningen University & Research, Wageningen, Netherlands.ORCID 0000-0002-4452-2367
Lex van VelseneHealth cluster, Roessingh Research and Development, Enschede, Netherlands.ORCID 0000-0003-0599-8706

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundEmbodied conversational agents (ECAs) are animated computer characters that simulate face-to-face counseling. Owing to their capacity to establish and maintain an empathic relationship, they are deemed to be a promising tool for starting and maintaining a healthy lifestyle.

objectiveThis review aimed to identify the current practices in designing and evaluating ECAs for coaching people in a healthy lifestyle and provide an overview of their efficacy (on behavioral, knowledge, and motivational parameters) and use (on usability, usage, and user satisfaction parameters).

methodsWe used the Arksey and O'Malley framework to conduct a scoping review. PsycINFO, Medical Literature Analysis and Retrieval System Online, and Scopus were searched with a combination of terms related to ECA and lifestyle. Initially, 1789 unique studies were identified; 20 studies were included.

resultsMost often, ECAs targeted physical activity (n=16) and had the appearance of a middle-aged African American woman (n=13). Multiple behavior change techniques (median=3) and theories or principles (median=3) were applied, but their interpretation and application were usually not reported. ECAs seemed to be designed for the end user rather than with the end user. Stakeholders were usually not involved. A total of 7 out of 15 studies reported better efficacy outcomes for the intervention group, and 5 out of 8 studies reported better use-related outcomes, as compared with the control group.

conclusionsECAs are a promising tool for persuasive communication in the health domain. This review provided valuable insights into the current developmental processes, and it recommends the use of human-centered, stakeholder-inclusive design approaches, along with reporting on the design activities in a systematic and comprehensive manner. The gaps in knowledge were identified on the working mechanisms of intervention components and the right timing and frequency of coaching.

Indexed as

FemaleHealthy LifestyleHumansMaleMentoringTelemedicineeHealthembodied conversational agenthealth behaviorlifestylevirtual agent

Identifiers

PMID32022693
PMCPMC7055763

What OpenQuestion holds

Textmetadata
LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.