ArticleJournal of the American Medical Informatics Association : JAMIA2020
Electronic health records and burnout: Time spent on the electronic health record after hours and message volume associated with exhaustion but not with cynicism among primary care clinicians.
Article in Journal of the American Medical Informatics Association : JAMIA, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 197 papers, 4 of them syntheses that pooled it.
What it found
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
197 citing papers in PubMed, 4 syntheses or guidelines pooled it, 329 citations in OpenAlex.
- Electronic health records-related determinants of healthcare professionals' burnout and mitigation strategies: systematic review and meta-analysis.Frontiers in public health · 2026Pooled it
- Measuring Documentation Burden in Healthcare.Journal of general internal medicine · 2024Pooled it
- The impact of eHealth use on general practice workload in the pre-COVID-19 era: a systematic review.BMC health services research · 2024Pooled it
- Exploring the relationship between electronic health records and provider burnout: A systematic review.Journal of the American Medical Informatics Association : JAMIA · 2021Pooled it
- Implementing prescriber-pharmacist collaboration to improve evidence-based medication prescribing using asynchronous, non-interruptive electronic health record notifications.Implementation science : IS · 2025Trial
- The Influence of Artificial Intelligence Scribes on Clinician Experience and Efficiency among Pediatric Subspecialists: A Rapid, Randomized Quality Improvement Trial.Applied clinical informatics · 2025Trial
- Association of Hospital Public Quality Reporting With Electronic Health Record Medication Safety Performance.JAMA network open · 2021Trial
- The use of objective EHR-and schedule-based clinical workload and EHR use measures in predicting inpatient pediatric provider burnout.JAMIA open · 2026Article
- Financial and documentation-related workload impact of ERAS implementation in major head and neck surgery with free flap reconstruction under the Japanese DPC system.International journal of clinical oncology · 2026Observational
- Physician Factors Associated With Burnout During System-Wide Electronic Health Record Implementation: A Prospective Repeated Cross-Sectional Study of Acute and Post-Acute Care Physicians.Journal of evaluation in clinical practice · 2026Article
- The Inbox Problem: Standardized Protocols for Primary Care Teams to Address Patient Messages.Journal of general internal medicine · 2026Article
- User Experiences of Electronic Controlled Substance Surveillance Among Health Care Professionals in a Large Academic Hospital: Cross-Sectional Survey.Journal of medical Internet research · 2026Article
- Multilingual Evidence-Based Question-Answering for Stroke Discharge Summaries: Study of Cross-Lingual Heterogeneity in Clinical Reports.Journal of medical Internet research · 2026Article
- An Electronic Health Record-Integrated, Large Language Model-Powered Tool to Triage Surgical Patients.JAMA network open · 2026Article
- Evaluation of Socio-Technical Mechanisms Shaping AI Scribe Documentation Failures: A Netnographic Study.Journal of evaluation in clinical practice · 2026Article
- Article
- Evaluation of an AI Medical Scribe After 236,153 Notes Generated Across Care Levels in a European Health System: Mixed Methods Retrospective Observational Study.JMIR medical informatics · 2026Observational
- Optimizing Resident Experience in Continuity Clinic: Recommendations for Internal Medicine Residency Training-A Report from the Society of General Internal Medicine (SGIM) and Association of Chiefs and Leaders of General Internal Medicine (ACLGIM) Hess Initiative Work Group on Learner Experience in Primary Care.Journal of general internal medicine · 2026Article
- AI won't save us…yet: reimagining AI's potential to prioritize people.ATS scholar · 2026Article
- Physician-Reported Safety Outcomes of AI-Generated Hospital Course Summaries.JAMA network open · 2026Article
137 more citing papers are in PubMed but not listed here.
Corrections and comments
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Authors and funding
5 authors at 1 institution in 1 country.
Funding
Abstract
objectivesThe study sought to determine whether objective measures of electronic health record (EHR) use-related to time, volume of work, and proficiency-are associated with either or both components of clinician burnout: exhaustion and cynicism. MATERIALS AND
methodsWe combined Maslach Burnout Inventory survey measures (94% response rate; 122 of 130 clinicians) with objective, vendor-defined EHR use measures from log files (time after hours on clinic days; time on nonclinic days; message volume; composite measures of efficiency and proficiency). Data were collected in early 2018 from all primary care clinics of a large, urban, academic medical center. Multivariate regression models measured the association between each burnout component and each EHR use measure.
resultsOne-third (34%) of clinicians had high cynicism and 51% had high emotional exhaustion. Clinicians in the top 2 quartiles of EHR time after hours on scheduled clinic days (those above the sample median of 68 minutes per clinical full-time equivalent per week) had 4.78 (95% confidence interval [CI], 1.1-20.1; P = .04) and 12.52 (95% CI, 2.6-61; P = .002) greater odds of high exhaustion. Clinicians in the top quartile of message volume (>307 messages per clinical full-time equivalent per week) had 6.17 greater odds of high exhaustion (95% CI, 1.1-41; P = .04). No measures were associated with high cynicism. DISCUSSION: EHRs have been cited as a contributor to clinician burnout, and self-reported data suggest a relationship between EHR use and burnout. As organizations increasingly rely on objective, vendor-defined EHR measures to design and evaluate interventions to reduce burnout, our findings point to the measures that should be targeted.
conclusionsTwo specific EHR use measures were associated with exhaustion.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.