ArticleBMC medical informatics and decision making2020
Investigating usability of mobile health applications in Bangladesh.
Article in BMC medical informatics and decision making, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 38 papers, 2 of them syntheses that pooled it.
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Who cites it
38 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- System Usability Scale Benchmarking for Digital Health Apps: Meta-analysis.JMIR mHealth and uHealth · 2022Pooled it
- Towards Understanding the Usability Attributes of AI-Enabled eHealth Mobile Applications.Journal of healthcare engineering · 2021Pooled it
- Evaluation of community health worker's performance at home-based newborn assessment supported by mHealth in rural Bangladesh.BMC pediatrics · 2022Trial
- Article
- Impact of pharmacist led mobile application on medication adherence and efficacy in chronic kidney disease.NPJ digital medicine · 2025Article
- Efficacy of digital educational intervention using I-Change model in promoting preventive behaviors for cervical cancer among Iranian women: A randomized controlled trial.Health promotion perspectives · 2025Article
- The persian version of mhealth app usability questionnaire (MAUQ) for patients: a psychometric assessment study.BMC medical informatics and decision making · 2025Article
- Evaluation of The Utilization of The iPosyandu Application in Enhancing Midwives' Competence in Early Pregnancy Detection Services: Mixed Methods Study.International journal of women's health · 2025Article
- Psychological consultation apps in Saudi Arabia: A study for experts' evaluation and users' points of view.PloS one · 2025Article
- Development and performance evaluation of a Bengali-adapted mHealth app for early detection of impaired visual acuity.Heliyon · 2024Article
- Evaluation of the Usability and User Experience of the Jaminan Kesehatan Nasional Mobile Application in Indonesia.Healthcare informatics research · 2024Article
- Towards women's digital health equity: A qualitative inquiry into attitude and adoption of reproductive mHealth services in Bangladesh.PLOS digital health · 2024Article
- RegulEm, an unified protocol based-app for the treatment of emotional disorders: a parallel mixed methods usability and quality study.BMC medical informatics and decision making · 2024Article
- Designing Survey-Based Mobile Interfaces for Rural Patients With Cancer Using Apple's ResearchKit and CareKit: Usability Study.JMIR formative research · 2024Article
- Evaluating the Usability and Quality of a Clinical Mobile App for Assisting Physicians in Head Computed Tomography Scan Ordering: Mixed Methods Study.JMIR human factors · 2024Article
- Acceptability and operational feasibility of community health worker-led home phototherapy treatment for neonatal hyperbilirubinemia in rural Bangladesh.BMC pediatrics · 2024Article
- A scale to measure the perceived quality of mHealth by elderly patients with hypertension in China.BMC health services research · 2023Article
- Behavior Change Effectiveness Using Nutrition Apps in People With Chronic Diseases: Scoping Review.JMIR mHealth and uHealth · 2023Article
- An Examination of Barriers to Accessing Mental Health Care, and Their Association with Depression, Stress, Suicidal Ideation, and Wellness in a Bangladeshi University Student Sample.International journal of environmental research and public health · 2023Article
- Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundLack of usability can be a major barrier for the rapid adoption of mobile services. Therefore, the purpose of this paper is to investigate the usability of Mobile Health applications in Bangladesh.
methodWe followed a 3-stage approach in our research. First, we conducted a keyword-based application search in the popular app stores. We followed the affinity diagram approach and clustered the found applications into nine groups. Second, we randomly selected four apps from each group (36 apps in total) and conducted a heuristic evaluation. Finally, we selected the highest downloaded app from each group and conducted user studies with 30 participants.
resultsWe found 61% usability problems are catastrophe or major in nature from heuristic inspection. The most (21%) violated heuristic is aesthetic and minimalist design. The user studies revealed low System Usability Scale (SUS) scores for those apps that had a high number of usability problems based on the heuristic evaluation. Thus, the results of heuristic evaluation and user studies complement each other.
conclusionOverall, the findings suggest that the usability of the mobile health apps in Bangladesh is not satisfactory in general and could be a potential barrier for wider adoption of mobile health services.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.