ArticleJournal of the American Medical Informatics Association : JAMIA2020
Use and impact of an online community for hospital patients.
Article in Journal of the American Medical Informatics Association : JAMIA, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
10 citing papers in PubMed, 19 citations in OpenAlex.
- The eHealth literacy and its sociodemographic determinants among adult inpatients in Web 3.0 context: a cross-sectional study.BMC public health · 2026Article
- Emotion Expression in Breast Cancer Support Seeking: Empirical Study of an Online Community.JMIR medical informatics · 2026Article
- Exploring the REACHOUT Mental Health Support App for Type 1 Diabetes From the Perspectives of Recipients and Providers of Peer Support: Qualitative Study.JMIR diabetes · 2026Article
- The role of mobile devices in fostering the engagement of stigmatized patients in online health communities.BMC health services research · 2025Article
- It's About the Journey - Capturing Stories of the Fluctuating Experiences of Youth Kidney Transplant Patients.Proceedings of the ACM on human-computer interaction · 2024Article
- My Kidney T.R.E.K. - Thinking, Reflecting, and Empowering Kidney Transplant Patients, through technology.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2024Article
- Self-Expression and Sharing around Chronic Illness on TikTok.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2023Article
- High engagement in mobile peer support is associated with better glycemic control in type 1 diabetes: A real-world study.Journal of diabetes investigation · 2022Article
- Inviting patients to identify diagnostic concerns through structured evaluation of their online visit notes.Journal of the American Medical Informatics Association : JAMIA · 2022Article
- Feeling better on hemodialysis: user-centered design requirements for promoting patient involvement in the prevention of treatment complications.Journal of the American Medical Informatics Association : JAMIA · 2021Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
6 authors at 2 institutions in 1 country.
Funding
Abstract
objectiveAlthough patient-peer support technologies have demonstrated effectiveness in a variety of health contexts-including diabetes, weight loss, and cancer-less is known about how hospitalized patients can benefit from this support. We investigated the nature of peer support in the hospital and the impact this support had on patients' hospital stays. MATERIALS AND
methodsWe created a technology, resembling an online health community, in which patients could exchange advice about their hospitalization. We deployed it at 1 pediatric hospital and 1 adult hospital. With 30 participants, we conducted bedside interviews, observed how they used the technology during their hospitalization, and completed follow-up phone interviews.
resultsParticipants shared advice about several topics, including adjusting to the hospital and building relationships with providers. Contrary to concerns that such a system would primarily serve as a place for patients to "complain," sentiment analysis showed that 23 of 36 (64%) of the shared advice reflected positive sentiment. Patients also reported positive impacts to their quality, safety, and hospital experience due to the inpatient peer support community. DISCUSSION: Participants benefited from peer support that transcended diagnoses and individual health conditions. The shared experience of being in the hospital was sufficient to yield valuable and practical peer support. Participants who did not contribute their own advice still experienced benefits from reading their peers' advice.
conclusionsOur study demonstrated the positive nature of peer advice exchanged, and the benefits of this advice on patients' hospital stays. Inpatient peer support technologies could be an additional resource for patients to engage in their care.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.