ArticleBMC health services research2020
Characteristics of aggressive incidents in emergency primary health care described by the Staff Observation Aggression Scale - Revised Emergency (SOAS-RE).
Article in BMC health services research, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 18 papers, 1 of them a synthesis that pooled it.
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Who cites it
18 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Interventions for Workplace Violence Prevention in Emergency Departments: A Systematic Review.International journal of environmental research and public health · 2021Pooled it
- Retrospective Study of Perpetrators of Workplace Violence in a Large Urban Emergency Department in the United States.Healthcare (Basel, Switzerland) · 2026Article
- Violence and abuse towards general practice staff by patients and the public: a scoping review.The British journal of general practice : the journal of the Royal College of General Practitioners · 2025Article
- The Staff Observation Aggression Scale - Revised for Ambulance Services (SOAS-RA).Scandinavian journal of trauma, resuscitation and emergency medicine · 2025Article
- Violence at work experienced by nursing professionals working in hospital units: an exploratory and correlational study.Revista latino-americana de enfermagem · 2025Article
- Assessment of aggressive behaviours on an adolescent inpatient psychiatric ward in Poland using the SOAS-R tool - preliminary report.Postepy psychiatrii neurologii · 2024Article
- Association between behavioral parameters of men in psychiatric emergency department video recording and subsequent violence in the psychiatric ward.BMC psychiatry · 2024Article
- A scoping review of nursing interventions for reducing the negative impacts of domestic violence among women.BMC nursing · 2024Article
- Characteristics and Influencing Factors of Post-Traumatic Growth: A Cross-Sectional Study of Psychiatric Nurses Suffering from Workplace Violence in Guangdong China.Journal of multidisciplinary healthcare · 2024Article
- Registered nurses' exposure to workplace aggression in Norway: 12-month prevalence rates, perpetrators, and current turnover intention.BMC health services research · 2023Article
- Interventions for Reducing Negative Impacts of Workplace Violence Among Health Workers: A Scoping Review.Journal of multidisciplinary healthcare · 2023Article
- Violence against nurses by patients and visitors in the emergency department: A concept analysis.Journal of nursing management · 2022Review
- Multisite study of Aggressive Behavior Risk Assessment Tool in emergency departments.Journal of the American College of Emergency Physicians open · 2022Article
- Dilemmas and Repercussions of Workplace Violence against Emergency Nurses: A Qualitative Study.International journal of environmental research and public health · 2022Article
- Prevalence and Risk Factors of Workplace Violence Against Emergency Department Nurses in China.International journal of public health · 2022Article
- Aggressive Behavior and Psychiatric Inpatients: a Narrative Review of the Literature with a Focus on the European Experience.Current psychiatry reports · 2021Review
- Exploring the usefulness of medical clowns in elevating satisfaction and reducing aggressive tendencies in pediatric and adult hospital wards.BMC health services research · 2021Article
- Identifying Predictors of Workplace Violence Against Healthcare Professionals: A Systematic Review.Indian journal of occupational and environmental medicineReview
Corrections and comments
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundWorkplace violence in emergency primary health care is prevalent, but longitudinal studies using validated assessment scales to describe the characteristics of workplace violence in these settings are lacking. The aim of the present study was to determine the characteristics of aggressive incidents in emergency primary health care clinics in Norway.
methodsIncidents of workplace violence were reported with the Staff Observation Aggression Scale - Revised Emergency (SOAS-RE). The study was conducted in ten emergency primary health care clinics over a period of one year.
resultsA total of 320 aggressive incidents were registered. The mean overall SOAS-RE score for reported aggressive incidents was 9.7 on a scale from 0 to 22, and 60% of the incidents were considered severe. Incidents of verbal aggression accounted for 31.6% of all reported incidents, threats accounted for 24.7%, and physical aggression accounted for 43.7%. Verbal aggression was most often provoked by long waiting time. Physical aggression was most often provoked when the patient had to go through an involuntary assessment of health condition. Almost one third of the aggressors were females, and nurses were the most frequent targets of all aggression types. No differences in psychological stress were found between types of aggression.
conclusionsThis study shows that workplace violence in emergency primary health care clinics is a severe problem. Patterns in provocation and consequences of aggressive incidents can be used to improve our understanding of and prevention and follow-up procedures of such incidents.
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