ArticleInternational journal of environmental research and public health2019
Perceived Community Support, Users' Interactions, and Value Co-Creation in Online Health Community: The Moderating Effect of Social Exclusion.
Article in International journal of environmental research and public health, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 27 papers, 1 of them a synthesis that pooled it.
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Who cites it
27 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Value Cocreation in Health Care: Systematic Review.Journal of medical Internet research · 2022Pooled it
- Dual-Source Retrieval-Augmented Generation Chatbot for Women's Health (HerCare): Design and Multimethod Evaluation Study.JMIR formative research · 2026Article
- Exploring the Impact of User Experience on Value Co-Creation Citizenship Behaviors in Virtual Brand Communities.Behavioral sciences (Basel, Switzerland) · 2026Article
- Information technology perception and value cocreation behavior influence patient satisfaction in chronic disease care.Scientific reports · 2025Article
- How external stimuli drive physicians' value co-creation behavior in online health communities: the mediating role of risk-benefit perceptions and moderating role of digital competency.Frontiers in public health · 2025Article
- Factors influencing the continuance intention of the women's health WeChat public account: an integrated model of UTAUT2 and HBM.Frontiers in public health · 2024Article
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- Diagnosis Disclosure and Peer-to-Peer Information Seeking Among COVID-19-Infected Social Media Users: Survey of US-Based Adults.JMIR formative research · 2023Article
- Prevalence of chronic kidney disease in a city of Northwestern China: a cross-sectional study.International urology and nephrology · 2023Article
- Social exclusion in people with diabetes: cross-sectional and longitudinal results from the German Ageing Survey (DEAS).Scientific reports · 2023Article
- Factors Affecting Users' Continuous Usage in Online Health Communities: An Integrated Framework of SCT and TPB.Healthcare (Basel, Switzerland) · 2023Article
- Multilevel Classification of Users' Needs in Chinese Online Medical and Health Communities: Model Development and Evaluation Based on Graph Convolutional Network.JMIR formative research · 2023Article
- Knowledge sharing behaviour among head nurses in online health communities: The moderating role of knowledge self-efficacy.PloS one · 2023Article
- U-shaped association between online information exchange and app usage frequency: a large-scale survey of China 's online young and middle-aged people with pre diabetes and diabetes.Frontiers in endocrinology · 2023Article
- Can Patients Co-Create Value in an Online Healthcare Platform? An Examination of Value Co-Creation.International journal of environmental research and public health · 2022Article
- Identifying major impact factors affecting the continuance intention of mHealth: a systematic review and multi-subgroup meta-analysis.NPJ digital medicine · 2022Review
- Motivational Influences Affecting Middle-Aged and Elderly Users' Participation Intention in Health-Related Social Media.International journal of environmental research and public health · 2022Article
- The Effect of Perceived Value on Consumers' Repurchase Intention of Commercial Ice Stadium: The Mediating Role of Community Interactions.International journal of environmental research and public health · 2022Article
- Users' Intention to Continue Using Online Mental Health Communities: Empowerment Theory Perspective.International journal of environmental research and public health · 2021Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Online health communities (OHCs) face the same problem as other social media platforms in terms of decreasing activity and user attrition. Drawing upon organizational support theory, this study explores how perceived community support affects user interactions and value co-creation which in turn influence their continuous participation. OHCs act as both health knowledge-sharing platforms and important social media for patients, and thus, interpersonal interactions in OHCs are categorized into health-related and general topic interactions. Considering the identity of patients, this study also examines the moderating effect of user-perceived social exclusion on the relationship between community support and user interaction. A total of 292 valid samples from a diabetic patient community in China were used to examine the proposed hypotheses through structural equation modeling. The results show that: (1) Community support has a positive effect on health topic and general topic interactions; (2) both types of interactions have significant positive effects on users' perceived functional and social values, while general topic interaction is also related positively to users' perceived affective value; (3) perceived functional value can result directly in continuous participation, while perceived social value contributes indirectly to continuous participation intention through perceived affective value; and (4) users perceived higher social exclusion are more influenced by community support to participate in health topic interactions than those who perceived lower social exclusion, while no significant difference in general topic interactions between two groups. The results of this study can provide implications for both researchers and practitioners.
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