ArticleInternational journal of environmental research and public health2019
Exploring Doctors' Willingness to Provide Online Counseling Services: The Roles of Motivations and Costs.
Article in International journal of environmental research and public health, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers, 1 of them a synthesis that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
15 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Online Medical Consultation Service-Oriented Recommendations: Systematic Review.Journal of medical Internet research · 2024Pooled it
- Spillover Effects of Paid Functions on Physicians' Unpaid Knowledge Activities: Quasi-Experimental Approach.Journal of medical Internet research · 2024Article
- Impact of Reverse Empowerment and Proactive Motivations on Physicians' Online Knowledge Sharing in Digital Platforms: Survey Study.Journal of medical Internet research · 2024Article
- A Systematic Review of Online Medical Consultation Research.Healthcare (Basel, Switzerland) · 2024Review
- A Qualitative Study of Primary Care Physicians' Experiences with Telemedicine during the COVID-19 Pandemic in North-Eastern Poland.International journal of environmental research and public health · 2023Article
- Exploring Users' Health Behavior Changes in Online Health Communities: Heuristic-Systematic Perspective Study.International journal of environmental research and public health · 2022Article
- Exploring the Peer Effect of Physicians' and Patients' Participation Behavior: Evidence from Online Health Communities.International journal of environmental research and public health · 2022Article
- Promotion strategy for online healthcare platform during the COVID-19 pandemic: Evidence from Spring Rain Doctor in China.Frontiers in psychology · 2022Article
- Effect of Public Empathy with Infection-Control Guidelines on Infection-Prevention Attitudes and Behaviors: Based on the Case of COVID-19.International journal of environmental research and public health · 2021Article
- The Relationship between Online and Offline Information-Seeking Behaviors for Healthy Nutrition.International journal of environmental research and public health · 2021Article
- Telemedicine consultations with physicians in Swedish primary care: a mixed methods study of users' experiences and care patterns.Scandinavian journal of primary health care · 2021Article
- Digital consultations in Swedish primary health care: a qualitative study of physicians' job control, demand and support.BMC family practice · 2020Article
- Impact of Social Support and Social Trust on Public Viral Risk Response: A COVID-19 Survey Study.International journal of environmental research and public health · 2020Article
- The Effect of the COVID-19 Pandemic on Physicians' Use and Perception of Telehealth: The Case of Lebanon.International journal of environmental research and public health · 2020Article
- Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
With the impetus of information communication technology (ICT), emerging eHealth has attracted increasing number of doctors' participation in online health platforms, which provide various potential benefits to doctors. However, previous studies on eHealth have seldom distinguished different service modes provided by doctors. In addition, the bulk of the literature has considered doctors' motivations based solely on online environments. To fill this gap, this study combines expectancy theory and the Bagozzi, Dholakia, and Basuroy (BDB) model to examine the relationships between anticipated outcomes, performance expectations, and effort intentions from online and offline perspectives. Doctors' behavioral intentions are further divided into two categories: the willingness to offer free services and paid services. Using SmartPLS, this study conducts structural equation modeling (SEM) to analyze 311 sample data. The results show that extrinsic motivations (i.e., extrinsic rewards, expected relationships, and image) and intrinsic motivation (i.e., a sense of self-worth) significantly influence the desire to serve patients well, which in turn positively affects the willingness to offer free services and the willingness to offer paid services. Moreover, counseling time is confirmed as the main cost, which negatively moderates the relationships between desire and behavioral intentions. The findings provide theoretical insights for eHealth and provide practical suggestions to develop marketing strategies for online health platform providers.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.