Evidence map›Paper›PMID 31874872›Full record

ArticleBMJ open2019

Development and evaluation of an intervention based on the provision of patient feedback to improve patient safety in Spanish primary healthcare centres: study protocol.

Maria J Serrano-Ripoll, Joana Ripoll, Joan Llobera, Jose Maria Valderas, Guadalupe Pastor-Moreno, Antonio Olry de Labry Lima, Ignacio Ricci-Cabello

Registry-linked trialOpen access · goldAbstract readClinical Trial Protocol
In one paragraph

Article in BMJ open, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT03837912 (Intervention Based on the Use of Patient Feedback Collected for Improving Patient Safety in Spanish Primary Care), which is not on this map. Cited by 8 papers, 3 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
8citing papers in PubMed, 3 pooled it
2.6field-weighted citation impact, top 10% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT03837912 naunknown statusnot on this map

Intervention Based on the Use of Patient Feedback Collected for Improving Patient Safety in Spanish Primary Care (PC) Centres

TypeinterventionalSponsorFundació d'investigació Sanitària de les Illes BalearsRan2019 to 2021Enrolled1,248ConditionsPatient SafetyArmsPatient reported safety experiences fed back to PC providers
3 · Its place in the literature

Who cites it

8 citing papers in PubMed, 3 syntheses or guidelines pooled it, 13 citations in OpenAlex.

  1. Pooled it
  2. Patient and family engagement interventions in primary care patient safety: systematic review and meta-analysis of randomised controlled trials.The British journal of general practice : the journal of the Royal College of General Practitioners · 2025
    Pooled it
  3. Pooled it
  4. Trial
  5. Article
  6. Article
  7. Observational
  8. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors at 5 institutions in 2 countries.

Maria J Serrano-RipollPrimary Care Research Unit of Mallorca, Balearic Islands Health Service, Palma, Balearic Islands, Spain.
Joana RipollPrimary Care Research Unit of Mallorca, Balearic Islands Health Service, Palma, Balearic Islands, Spain.
Joan LloberaPrimary Care Research Unit of Mallorca, Balearic Islands Health Service, Palma, Balearic Islands, Spain.
Jose Maria ValderasHealth Services and Policy Research, Medical School, University of Exeter, Exeter, Devon, UK.
Guadalupe Pastor-MorenoCIBER Epidemiology and Public Health. CIBERESP, Madrid, Spain.
Antonio Olry de Labry LimaCIBER Epidemiology and Public Health. CIBERESP, Madrid, Spain.
Ignacio Ricci-CabelloPrimary Care Research Unit of Mallorca, Balearic Islands Health Service, Palma, Balearic Islands, Spain ignacio.ricci@ssib.es.
Andalusian School of Public Health · ESHealth Research Institute of the Balearic Islands · ESRed de Investigación en Actividades Preventivas y Promoción de la Salud · ESUniversitat de les Illes Balears · ESUniversity of Exeter · GB

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionDespite the enormous potential for adverse events in primary healthcare (PHC), the knowledge about how to improve patient safety in this context is still sparse. We describe the methods for the development and evaluation of an intervention targeted at PHC professionals to improve patient safety in Spanish PHC centres. METHODS AND ANALYSIS: The intervention will consist in using the patient reported experiences and outcomes of safety in primary care (PREOS-PC) survey to gather patient-reported experiences and outcomes concerning the safety of the healthcare patients receive in their PHC centres, and feed that information back to the PHC professionals to help them identify opportunities for safer healthcare provision. The study will involve three stages. Stage 1 (developing the intervention) will involve: (i) qualitative study with 40 PHC providers to optimise the acceptability and perceived utility of the proposed intervention; (ii) Spanish translation, cross-cultural adaptation and validation of the PREOS-PC survey; (iii) developing the intervention components; and (iv) developing an online tool to electronically administrate PREOS-PC and automatically generate feedback reports to PHC centres. Stage 2 (piloting the intervention) will involve a 3-month feasibility (one group pre-post) study in 10 PHC centres (500 patients, 260 providers). Stage 3 (evaluating the intervention) will involve: (i) a 12-month, two-arm, two-level cluster randomised controlled trial (1248 PHC professionals within 48 PHC centres; with randomisation at the centre level in a 1:1 ratio) to evaluate the impact of the intervention on patient safety culture (primary outcome), patient-reported safety experiences and outcomes (using the PREOS-PC survey), and avoidable hospitalisations; (ii) qualitative study with 20 PHC providers to evaluate the acceptability and perceived utility of the intervention and identify implementation barriers. ETHICS AND DISSEMINATION: The study was approved by the Ethics Committee of the Balearic Islands (CEI IB: 3686/18) with the 1964 Helsinki Declaration and its later amendments. The results will be disseminated in peer-reviewed publications and national and international conferences. TRIAL REGISTRATION NUMBER: NCT03837912; pre-results.

Indexed as

Qualitative ResearchFeedbackHumansPatient Reported Outcome MeasuresPatient SafetyPrimary Health CareRandomized Controlled Trials as TopicSpainSurveys and Questionnaireshealth servicesmedical errorspatient safetyprimary health carequality in health care

Identifiers

PMID31874872
PMCPMC7008422
OpenAlexW2996765784

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.