ArticlePain medicine (Malden, Mass.)2020
Exploring Patients' Experiences of Internet-Based Self-Management Support for Low Back Pain in Primary Care.
Article in Pain medicine (Malden, Mass.), 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 20 papers, 4 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
20 citing papers in PubMed, 4 syntheses or guidelines pooled it, 42 citations in OpenAlex.
- Pooled it
- Barriers and Facilitators to the Implementation of Digital Health Services for People With Musculoskeletal Conditions in the Primary Health Care Setting: Systematic Review.Journal of medical Internet research · 2024Pooled it
- Pooled it
- Self-management for chronic widespread pain including fibromyalgia: A systematic review and meta-analysis.PloS one · 2021Pooled it
- Trial
- Supporting self-management with an internet intervention for low back pain in primary care: a RCT (SupportBack 2).Health technology assessment (Winchester, England) · 2025Trial
- An Artificial Intelligence-Based App for Self-Management of Low Back and Neck Pain in Specialist Care: Process Evaluation From a Randomized Clinical Trial.JMIR human factors · 2024Trial
- One size does not fit all: Participants' experiences of the selfBACK app to support self-management of low back pain-a qualitative interview study.Chiropractic & manual therapies · 2022Trial
- Radiofrequency Ablation for Chronic Pain: Mechanistic Insights and Emerging Innovations.Cureus · 2025Review
- A Reflexive Thematic Analysis Exploring the Experiences of People Using the Curable App for Chronic Pain.Pain research & management · 2025Article
- Acceptability, values, and preferences of older people for chronic low back pain management; a qualitative evidence synthesis.BMC geriatrics · 2024Review
- Mobile apps to self-manage chronic low back pain: A realist synthesis exploring what works, for whom and in what circumstances.PEC innovation · 2023Article
- The potential of a multimodal digital care program in addressing healthcare inequities in musculoskeletal pain management.NPJ digital medicine · 2023Article
- The Acceptance, Usability, and Utility of a Web Portal for Back Pain as Recommended by Primary Care Physicians: Qualitative Interview Study With Patients.JMIR formative research · 2022Article
- Impacts of Digital Care Programs for Musculoskeletal Conditions on Depression and Work Productivity: Longitudinal Cohort Study.Journal of medical Internet research · 2022Article
- Health care providers' understanding of self-management support for people with chronic low back pain in Ethiopia: an interpretive description.BMC health services research · 2022Article
- Digital Therapeutic Care and Decision Support Interventions for People With Low Back Pain: Systematic Review.JMIR rehabilitation and assistive technologies · 2021Review
- The Impact of Reassurance on Musculoskeletal (MSK) Pain: A Qualitative Review.Behavioral sciences (Basel, Switzerland) · 2021Review
- Article
- Physical therapists and public perceptions of telerehabilitation: An online open survey on acceptability, preferences, and needs.Brazilian journal of physical therapyObservational
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
9 authors at 4 institutions in 1 country.
Funding
Abstract
objectiveWe explored patients' experiences of using Internet-based self-management support for low back pain (LBP) in primary care, with and without physiotherapist telephone guidance.
designExploratory descriptive qualitative study using thematic analysis, nested within a randomized feasibility trial.
methodsPatients with LBP who participated in a feasibility trial of the SupportBack Internet intervention (ISRCTN: 31034004) were invited to take part in semistructured telephone interviews after the three-month intervention period (a convenience sample from within the trial population). Fifteen participants took part (age range = 36-87 years, 66.7% female, characteristics representative of the trial population). Data were analyzed thematically.
resultsAnalysis resulted in the development of six themes (subthemes in parentheses): Perceptions of SupportBack's design (Clarity and ease of use, Variety and range of information provided, Need for specificity and flexibility), Engaging with the SupportBack intervention, Promoting positive thought processes (Reassurance, Awareness of self-management), Managing behavior with SupportBack (Motivation and goal setting, Using activity as a pain management strategy, Preferences for walking or gentle back exercises), Feeling supported by telephone physiotherapists (Provision of reassurances and clarity, Physiotherapists are motivating), Severity and comorbidity as barriers (Preexisting condition or severity acting as a barrier, Less useful for mild low back pain).
conclusionsThe Internet intervention SupportBack appeared to feasibly support self-management of LBP. Reassurance and ongoing support to implement behavioral changes were central to reported benefits. The addition of physiotherapist telephone support further enhanced the patient experience and the potential utility of the intervention.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.