ArticlePatient preference and adherence2019
Study On Potential Factors Of Patient Satisfaction: Based On Exploratory Factor Analysis.
Article in Patient preference and adherence, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
12 citing papers in PubMed.
- Exploring spiritual health among South Korean older adults using the ICECAP-O measure: a cross-sectional study.Health and quality of life outcomes · 2026Article
- Top health service concerns: a data mining study of the Shanghai health hotline.Frontiers in digital health · 2025Article
- Hospital Managers' Decision-Making Puzzle.Iranian journal of public health · 2024Article
- Promoting equitable and patient-centred care: an analysis of patient satisfaction in urban, rural and remote primary care sites in the Philippines.BMJ open quality · 2024Article
- Enhancing job satisfaction measurement tool in healthcare settings: Insights from a University Hospital in Vietnam.SAGE open medicine · 2024Article
- Factors affecting patient satisfaction at a plastic surgery outpatient department at a tertiary centre in South Africa.BMC health services research · 2023Article
- Unmet health care needs: factors predicting satisfaction with health care services among community-dwelling Canadians living with neurological conditions.BMC health services research · 2022Article
- Patient Satisfaction With Healthcare Service Quality and Its Associated Factors at One Polyclinic in Hanoi, Vietnam.International journal of public health · 2022Article
- Perceived Factors Influencing the Public Intention to Use E-Consultation: Analysis of Web-Based Survey Data.Journal of medical Internet research · 2021Article
- The Association Between Pregnancy-Related Factors and Health Status Before and After Childbirth With Satisfaction With Skilled Delivery in Multiple Dimensions Among Postpartum Mothers in the Akatsi South District, Ghana.Frontiers in public health · 2021Article
- Assessment of Patient Satisfaction in a Military and Public Hospital: A Comparative Study.Cureus · 2020Article
- Patient Assessment of Chronic Illness Care (PACIC) and Its Influence on Patient Compliance With Hypertension: A Cross-Sectional Study.Inquiry : a journal of medical care organization, provision and financingArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
2 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveTo explore the potential common factors of patient satisfaction and the influencing factor of it.
methodsA questionnaire survey was organized and 2626 valid answers were obtained. Through correlation analysis and exploratory factor analysis, the potential factors of patient satisfaction were extracted.
resultsPotential factors of patient satisfaction include "Medical service quality factor", "Medical expenditure factor", and "Medical convenience factor". Patients younger than 35 years old were more concerned about the medical expenditure, and patients aged from 36 to 50 years old were more concerned about medical service quality. Patients with high reimbursement ratio insurance payed more attention to medical quality, and patients with lower reimbursement ratio insurance were dissatisfied with medical expenses. Patients were dissatisfied with the expenditure of the high-level hospitals and the medical quality of low-level hospitals. Outpatient's satisfaction was lower than Inpatients in all aspects. Hierarchical diagnosis system was not established, and registration channels were highly centralized in the hospital.
conclusionThree potential factors can well explain patients' demands for the quality, price and convenience of medical services. According to social-demographic characteristics, people of different groups have different concerns. Medical reform departments should adjust policies according to the actual situation and promote the medical reform process.
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