ArticleInternational journal of mental health systems2019
Making way for a clinical feedback system in the narrow space between sessions: navigating competing demands in complex healthcare settings.
Article in International journal of mental health systems, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers, 1 of them a synthesis that pooled it.
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Who cites it
9 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Psychotherapists' Experience with In-Session Use of Routine Outcome Monitoring: A Qualitative Meta-analysis.Administration and policy in mental health · 2025Pooled it
- Personalized and collaborative use of digital measurement-based care tools enhances engagement among young adults: a mixed-methods study.BMC health services research · 2025Article
- Motives of Therapists for Using Routine Outcome Monitoring (ROM) and How it is Used by Them in Clinical Practice: Two Qualitative Studies.Administration and policy in mental health · 2025Article
- Patients' and Psychologists' Preferences for Feedback Reports on Expected Mental Health Treatment Outcomes: A Discrete-Choice Experiment.Administration and policy in mental health · 2022Article
- Complexity and potentials of clinical feedback in mental health: an in-depth study of patient processes.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2021Article
- Continuous quality improvement in measure development: Lessons from building a novel clinical feedback system.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2021Article
- How therapists and patients need to develop a clinical feedback system after 18 months of use in a practice-research network: a qualitative study.International journal of mental health systems · 2021Article
- Article
- Data-Driven Collaboration between Hospitals and Other Healthcare Organisations in Europe During the COVID-19 Pandemic: An Explanatory Sequential Mixed-Methods Study among Mid-Level Hospital Managers.International journal of integrated careArticle
Corrections and comments
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Authors and funding
2 authors.
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No grant is acknowledged in the PubMed record.
Abstract
backgroundAlthough substantial empirical research supports the clinical value of routine outcome measures/clinical feedback systems (ROM/CFS), translation into routine practice poses several challenges. The present case study investigated how stakeholders, clinicians, patients and clinical managers related to the implementation of the Norse Feedback (NF) in ordinary practice.
methodsWe did an in-depth qualitative case study of the implementation of NF in a public mental-health institution. The settings were two outpatient clinics and two in-patient clinics organized under the same health trust. Data were drawn from three sources: archival sources (n = 16), field notes (n = 23), and 43 in-depth interviews with clinicians (n = 19), clinical managers (n = 5) and patients (n = 12). Ten of the participants were interviewed twice. The data were coded inductively and analyzed using a stringent qualitative methodology.
resultsWe present our findings under three inter-related domains. First, we describe what followed the clinical feedback implementation. Second, we present the context experienced as being complex and high on work-pressure. Third, we describe the situated rules about the priority between competing tasks.
conclusionsThe preliminary results complement and contextualize understandings of known barriers to implementing ROM/CFS in clinical settings. We apply a socio-material perspective to discuss clinicians' responses to complexity, implementation, and why some incentivized tasks prevailed over others regardless of therapists' perceived benefits.
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