ArticleJMIR medical informatics2019
Usability Factors Associated With Physicians' Distress and Information System-Related Stress: Cross-Sectional Survey.
Article in JMIR medical informatics, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 20 papers, 1 of them a synthesis that pooled it.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
20 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Organisational-level risk and health-promoting factors within the healthcare sector-a systematic search and review.Frontiers in medicine · 2024Pooled it
- Trial
- Information system support for case-based knowledge formation in social welfare: a cross-sectional study.Health information management : journal of the Health Information Management Association of Australia · 2026Article
- Digitalization in Dentistry: Dentists' Perceptions of Digital Stressors and Resources and Their Association with Digital Stress in Germany-A Qualitative Study.Healthcare (Basel, Switzerland) · 2025Article
- Usability of an electronic health record 6 months post go-live and its association with burnout, insomnia and turnover intention: a cross-sectional study in a hospital setting.BMJ health & care informatics · 2025Article
- Impact of Digitalization in Dentistry on Technostress, Mental Health, and Job Satisfaction: A Quantitative Study.Healthcare (Basel, Switzerland) · 2025Article
- Factors Contributing to Successful Information System Implementation and Employee Well-Being in Health Care and Social Welfare Professionals: Comparative Cross-Sectional Study.JMIR medical informatics · 2024Article
- Digital stressors and resources perceived by emergency physicians and associations to their digital stress perception, mental health, job satisfaction and work engagement.BMC emergency medicine · 2024Article
- Associations of perceived changes in work due to digitalization and the amount of digital work with job strain among physicians: a national representative sample.BMC medical informatics and decision making · 2023Article
- Stressors, Resources, and Strain Associated with Digitization Processes of Medical Staff Working in Neurosurgical and Vascular Surgical Hospital Wards: A Multimethod Study.Healthcare (Basel, Switzerland) · 2023Article
- The effects of digitalisation on health and social care work: a qualitative descriptive study of the perceptions of professionals and managers.BMC health services research · 2023Article
- The Interplay of Work, Digital Health Usage, and the Perceived Effects of Digitalization on Physicians' Work: Network Analysis Approach.Journal of medical Internet research · 2022Article
- The association between stress attributed to information systems and the experience of workplace aggression: a cross-sectional survey study among Finnish physicians.BMC health services research · 2022Article
- Electronic Health Record Implementations and Insufficient Training Endanger Nurses' Well-being: Cross-sectional Survey Study.Journal of medical Internet research · 2021Article
- The information system stress, informatics competence and well-being of newly graduated and experienced nurses: a cross-sectional study.BMC health services research · 2021Article
- Building Primary Health Care Personnel's Support for a Patient Portal While Alleviating eHealth-Related Stress: Survey Study.Journal of medical Internet research · 2021Article
- The Association Between Using a Mobile Version of an Electronic Health Record and the Well-Being of Nurses: Cross-sectional Survey Study.JMIR medical informatics · 2021Article
- Physician Stress During Electronic Health Record Inbox Work: In Situ Measurement With Wearable Sensors.JMIR medical informatics · 2021Article
- The Associations of Electronic Health Record Usability and User Age With Stress and Cognitive Failures Among Finnish Registered Nurses: Cross-Sectional Study.JMIR medical informatics · 2020Article
- Bridging the "last mile" gap between AI implementation and operation: "data awareness" that matters.Annals of translational medicine · 2020Review
Corrections and comments
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Authors and funding
9 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundConstantly changing and difficult-to-use information systems have arisen as a significant source of stress in physicians' work. Physicians have reported several usability problems, system failures, and a lack of integration between the systems and have experienced that systems poorly support the documentation and retrieval of patient data. This stress has kept rising in the 21st century, and it seems that it may also affect physicians' well-being.
objectiveThis study aimed to examine the associations of (1) usability variables (perceived benefits, technical problems, support for feedback, and user-friendliness), (2) the number of systems in daily use, (3) experience of using information systems, and (4) participation in information systems development work with physicians' distress and levels of stress related to information systems (SRIS) levels.
methodsA cross-sectional survey was conducted among 4018 Finnish physicians (64.82%, 2572 out of 3968 women) aged between 24 and 64 years (mean 46.8 years) in 2017. The analyses of covariance were used to examine the association of independent variables with SRIS and distress (using the General Health Questionnaire) adjusted for age, gender, employment sector, specialization status, and the electronic health record system in use.
resultsHigh levels of technical problems and a high number of systems in daily use were associated with high levels of SRIS, whereas high levels of user-friendliness, perceived benefits, and support for feedback were associated with low levels of SRIS. Moreover, high levels of technical problems were associated with high levels of psychological distress, whereas high levels of user-friendliness were associated with low distress levels. Those who considered themselves experienced users of information systems had low levels of both SRIS and distress.
conclusionsIt seems that by investing in user-friendly systems with better technical quality and good support for feedback that professionals perceive as being beneficial would improve the work-related well-being and overall well-being of physicians. Moreover, improving physicians' skills related to information systems by giving them training could help to lessen the stress that results from poorly functioning information systems and improve physicians' well-being.
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