ArticleJournal of patient safety2021
Next of Kin Involvement in Regulatory Investigations of Adverse Events That Caused Patient Death: A Process Evaluation (Part I - The Next of Kin's Perspective).
Article in Journal of patient safety, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 23 papers, 2 of them syntheses that pooled it.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
23 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Patient, carer and family experiences of seeking redress and reconciliation following a life-changing event: Systematic review of qualitative evidence.Health expectations : an international journal of public participation in health care and health policy · 2023Pooled it
- What methods are used to promote patient and family involvement in healthcare regulation? A multiple case study across four countries.BMC health services research · 2020Pooled it
- Reorienting the Way a Community Mental Health Service Responds to Suicide and Other Serious Incidents.Community mental health journal · 2026Article
- Investigating the Feasibility, Usability, and Efficacy of a Mobile App to Reduce Anxiety and Depression in Families of Critical Care Cancer Patients: A Quasi-Experimental Pilot Study.Healthcare (Basel, Switzerland) · 2026Article
- Exploring a root cause analysis team's experience with involving patients and next of kin after a sentinel event.Frontiers in health services · 2026Article
- The Learn Together programme (part A): co-designing an approach to support patient and family involvement and engagement in patient safety incident investigations.Frontiers in health services · 2025Article
- The Learn Together programme (part B): evaluating co-designed guidance to support patient and family involvement in patient safety incident investigations.Frontiers in health services · 2025Article
- Patient perspectives on adverse event investigations in health care.BMC health services research · 2024Article
- Patients' and Caregivers' Suggestions for Improving Assisted Dying Regulation: A Qualitative Study in Australia and Canada.Health expectations : an international journal of public participation in health care and health policy · 2024Article
- Influence of external assessment on quality and safety in surgery: a qualitative study of surgeons' perspectives.BMJ open quality · 2024Article
- External inspection approaches and involvement of stakeholders' views in inspection following serious incidents - a qualitative mixed methods study from the perspectives of regulatory inspectors.BMC health services research · 2024Article
- Humanizing processes after harm part 1: patient safety incident investigations, litigation and the experiences of those affected.Frontiers in health services · 2024Article
- Humanizing harm: Using a restorative approach to heal and learn from adverse events.Health expectations : an international journal of public participation in health care and health policy · 2022Article
- Article
- Linking resilience and regulation across system levels in healthcare - a multilevel study.BMC health services research · 2022Article
- Improving responses to safety incidents: we need to talk about justice.BMJ quality & safety · 2022Article
- Next-of-Kin Involvement in Regulatory Investigations of Adverse Events That Caused Patient Death: A Process Evaluation (Part II: The Inspectors' Perspective).Journal of patient safety · 2021Article
- Resilient and responsive healthcare services and systems: challenges and opportunities in a changing world.BMC health services research · 2021Article
- Patient and stakeholder involvement in resilient healthcare: an interactive research study protocol.BMJ open · 2021Article
- Article
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveThe aim of the study was to explore experiences from the next of kin's perspective of a new involvement method in the regulatory investigation process of adverse events causing patient death.
methodsThe study design was a qualitative process evaluation of the new involvement method in two Norwegian counties. Next of kin who had lost a close family member in an adverse event were invited to a 2-hour face-to-face meeting with regulatory inspectors to shed light on the event from the next of kin's perspective. Data collection involved 18 interviews with 29 next of kin who had participated in the meeting and observations (20 hours) of meetings from 2017 to 2018. Data were analyzed using a thematic content analysis.
resultsNext of kin wanted to be involved and had in-depth knowledge about the adverse event and the healthcare system. Their involvement extended beyond sharing information, and some experienced it as having a therapeutic effect and contributing to transparency and trust building. The inspectors' professional, social, and human skills determined the experiences of the involvement and were key for next of kin's positive experiences. The meeting was emotionally challenging, and some next of kin found it difficult to understand the regulators' independent role and suggested improving information given to the next of kin before the meeting.
conclusionsAlthough the meeting was emotionally challenging, the next of kin had a positive experience of being involved in the investigation and believed that their information contributed to improving the investigation process.
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