ArticleInternational journal of environmental research and public health2019
"This Isn't Just about Things, It's about People and Their Future": A Qualitative Analysis of the Working Conditions and Strains of Social Workers in Refugee and Homeless Aid.
Article in International journal of environmental research and public health, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 1 of them a synthesis that pooled it.
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Who cites it
10 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Exploring the trauma experiences of people working in homelessness: mixed-methods systematic review.BMJ open · 2025Pooled it
- Interventions for burnout and well-being in homelessness staff: A systematic scoping review.PloS one · 2025Article
- Building Emergency Response Capacity: Multi-Career-Stage Social Workers' Engagement with Homeless Sector during the First Two Waves of COVID-19 in Halifax, Nova Scotia, Canada.International journal of environmental research and public health · 2022Article
- Emotions, Feelings, and Experiences of Social Workers While Attending to Vulnerable Groups: A Qualitative Approach.Healthcare (Basel, Switzerland) · 2021Article
- Occupational exposures and mitigation strategies among homeless shelter workers at risk of COVID-19.PloS one · 2021Article
- (Un)bounded Social Work?-Analysis of Working Conditions in Refugee and Homeless Aid in Relation to Perceived Job Stress and Job Satisfaction.International journal of environmental research and public health · 2020Article
- "Engaged, Burned Out, or Both?" A Structural Equation Model Testing Risk and Protective Factors for Social Workers in Refugee and Homeless Aid.International journal of environmental research and public health · 2020Article
- "I need to take care of myself": a qualitative study on coping strategies, support and health promotion for social workers serving refugees and homeless individuals.Journal of occupational medicine and toxicology (London, England) · 2020Article
- Receiving asylum seekers: Risks and resources of professionals.Health psychology openArticle
- Health Status, Health Determinants, and Use of Preventive Services Among Frontline Workers in Homeless Services.Journal of primary care & community healthArticle
Corrections and comments
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Large parts of Europe have been affected by an influx of refugees and increasing homelessness in recent years. Social workers provide care services for refugees and homeless people, but little is known about their working conditions. The aim of this study was to examine their job demands, resources and health strains. 26 semi-structured interviews were conducted with social workers in refugee and homeless aid in Hamburg and Berlin between October and December 2017. The interviews were analysed following Mayring's qualitative content analysis. Additionally, the job demands and resources of social workers with and without long-term psychological strain were compared. Respondents particularly experienced demands concerning their job content and work organisation, including emotional and quantitative demands. Appreciation expressed by clients and social support from the team served as key resources. Respondents had problems switching off from work, were exhausted and exhibited signs of long-term psychological strain, such as symptoms of burnout or depressive states. Workers reporting long-term psychological strain were more likely to consider themselves as being adversely constrained by legal requirements and to describe inadequate supervision offers and team conflicts. In conclusion, the results indicate the need for job-specific health promotion measures reducing particularly demands concerning social workers' job content and work organisation and further strengthening their social support.
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