Evidence map›Paper›PMID 31612489›Full record

ArticleJournal of advanced nursing2020

How do clients and (In)formal caregivers experience quality of home care? A qualitative approach.

Roy Haex, Theresa Thoma-Lürken, Anna J H M Beurskens, Sandra M G Zwakhalen

Abstract read
In one paragraph

Article in Journal of advanced nursing, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.

0numbers the graph read from it
0cells of the map it votes in
10citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

10 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Roy HaexDepartment of Health Services Research, Living Lab on Ageing and Long-Term Care, CAPHRI Care and Public Health Research Institute, Maastricht University, Maastricht, The Netherlands.ORCID https://orcid.org/0000-0002-6500-1819
Theresa Thoma-LürkenDepartment of Health Services Research, Living Lab on Ageing and Long-Term Care, CAPHRI Care and Public Health Research Institute, Maastricht University, Maastricht, The Netherlands.ORCID https://orcid.org/0000-0002-6714-3810
Anna J H M BeurskensDepartment of Family Medicine, CAPHRI Care and Public Health Research Institute, Maastricht University, Maastricht, The Netherlands.
Sandra M G ZwakhalenDepartment of Health Services Research, Living Lab on Ageing and Long-Term Care, CAPHRI Care and Public Health Research Institute, Maastricht University, Maastricht, The Netherlands.ORCID https://orcid.org/0000-0002-7561-5259

Funding

Brightlands Innovation Program LIME
6 · The paper itself

Abstract

aimTo explore and understand the views of clients and formal and informal caregivers about the experienced quality of home care for older people.

designA descriptive qualitative study was conducted using individual interviews.

methodsSix home care clients, four formal and six informal caregivers were recruited from two Dutch home care organizations. Individual, semi-structured interviews took place between April - November 2018. The INDividually EXperienced QUAlity of Long-term care framework was used to guide data collection and content analyses.

resultsThe analyses revealed several important attributes contributing to experienced quality of home care such as a preferred small number of caregivers, perceived sufficient time for care provision and a caring atmosphere facilitating open communication and humour. Participants indicated that care routines fitting with the care receiver's former way of living were important. A more 'close' personal care relationship related to trust, openness and empathy was preferred over a more 'detached' professional care relationship.

conclusionThis study identified a wide range of attributes related to experienced quality of care from the perspectives of clients and formal and informal caregivers in home care. IMPACT: Care providers are being challenged to structurally assess individual experienced quality of home care. This study underlines the importance of incorporating care preferences and experiences throughout the care process from a relationship-centred care approach. Relevant care measures and outcomes should be determined to gain insight and further improve individual care provision.

Indexed as

CaregiversHome Care ServicesHumansInterviews as TopicNetherlandsPatientsPatient SatisfactionQualitative Researchcare relationshipexperienced qualityhome carenursingolder peoplequality of carerelationship-centred care

Identifiers

PMID31612489
PMCPMC6972588

What OpenQuestion holds

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LicenceCC BY-NC-ND
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.