ArticleBMJ open2019
Emergency department visits for non-urgent conditions in Iran: a cross-sectional study.
Article in BMJ open, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers.
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Who cites it
15 citing papers in PubMed.
- Understanding functional diversity in public primary health care: a cluster analysis of utilization patterns.Frontiers in health services · 2026Article
- Why do patients seek emergency care for problems that could be managed in primary care? A scoping review.Family practice · 2025Article
- Accuracy of Dental Symptom Checker Web Application in the Singapore Military Population.International dental journal · 2025Article
- The role of family health centres in preventing paediatric emergency department usage of parents of children with non-urgent conditions.BMC primary care · 2024Article
- Emergency care in Brazil: factors leading to clinically inappropriate use of emergency care among young adult users in the Brazilian context.BMC health services research · 2024Article
- Article
- Emergency care visits at a South African hospital: Implications for healthcare services and policy.South African family practice : official journal of the South African Academy of Family Practice/Primary Care · 2024Article
- Health Status of Nonemergency Patients in the Emergency Department Using the EQ-5D.Emergency medicine international · 2024Article
- An integrative review of adult patient-reported reasons for non-urgent use of the emergency department.BMC nursing · 2023Article
- Does an Overcrowded Emergency Department Reduce Moral Hazard? Lessons from Emergency Department Visits to Three Hospitals in an Israeli Metropolitan Area.Healthcare (Basel, Switzerland) · 2022Article
- Non-emergent care visits in a turkish tertiary care emergency department after 2008 health policy changes: review and analysis.Archives of public health = Archives belges de sante publique · 2022Article
- Reasons for patients with non-urgent conditions attending the emergency department in Kenya: A qualitative study.African journal of emergency medicine : Revue africaine de la medecine d'urgence · 2021Article
- Proctologic emergency consultation during COVID-19: Comparative cross-sectional cohort study.Cirugia espanola · 2020Article
- Non-urgent visits to emergency departments: a qualitative study in Iran exploring causes, consequences and solutions.BMJ open · 2020Article
- Perceived Barriers to Primary Care Services Utilization and its Associations with Overall Satisfaction of Patients in Saudi Arabia: A Cross-Sectional Questionnaire-Based Study.Journal of primary care & community healthArticle
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectivesTo determine the percentage of non-urgent (NU) visits in an Iranian emergency department (ED), to explore why patients with NU conditions refer to EDs and also to assess the association between patients' characteristics and their visits.
designA cross sectional study based on face to face survey.
settingA territorial, teaching and military hospital in Tehran province, Iran. PARTICIPANTS AND DATA COLLECTION: All patients who visited the ED during the 2-week period were recruited. Data were collected using a validated questionnaire.
resultsOf 1884 patients who visited the ED, 1217 (64.6%) patients were triaged as NU while 667 (35.4%) were urgent and semiurgent visits cases. The most important reasons for NU visits were seeking prompt (36.6%) and less costly care (35.9%). We found that NU visits have increased with younger patients, during weekends and night shifts, and with patients suffering from recurrent symptoms lasting in 1 week or less.
conclusionsEDs are a common source of care for NU problems in Iran. The most invaluable solution is building up special clinics for providing healthcare services to NU patients during the weekends and, in the busy and night shifts. Receiving higher fees from NU patients could also be adopted with caution. Promoting awareness and knowledge of both healthcare providers and patients about the main role of EDs will contribute in improving their performance. As a long-term solution, adopting the family physician programme and ameliorating the referral system are recommended.
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