Evidence map›Paper›PMID 31592532›Full record

ArticleJournal of the American Medical Informatics Association : JAMIA2020

Consumer health information and question answering: helping consumers find answers to their health-related information needs.

Dina Demner-Fushman, Yassine Mrabet, Asma Ben Abacha

Abstract read
In one paragraph

Article in Journal of the American Medical Informatics Association : JAMIA, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 18 papers.

0numbers the graph read from it
0cells of the map it votes in
18citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

18 citing papers in PubMed.

  1. Article
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  7. quEHRy: a question answering system to query electronic health records.Journal of the American Medical Informatics Association : JAMIA · 2023
    Article
  8. Epidemic Question Answering: question generation and entailment for Answer Nugget discovery.Journal of the American Medical Informatics Association : JAMIA · 2023
    Article
  9. Article
  10. Meeting the information and communication needs of health disparate populations.Journal of the American Medical Informatics Association : JAMIA · 2022
    Article
  11. Article
  12. A conversational agent system for dietary supplements use.BMC medical informatics and decision making · 2022
    Article
  13. Article
  14. Article
  15. Towards Zero-Shot Conditional Summarization with Adaptive Multi-Task Fine-Tuning.Proceedings of the Conference on Empirical Methods in Natural Language Processing. Conference on Empirical Methods in Natural Language Processing · 2020
    Article
  16. The Unified Medical Language System SPECIALIST Lexicon and Lexical Tools: Development and applications.Journal of the American Medical Informatics Association : JAMIA · 2020
    Article
  17. Consumer- and patient-oriented informatics innovation: continuing the legacy of Warner V. Slack.Journal of the American Medical Informatics Association : JAMIA · 2020
    Article
  18. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

Dina Demner-FushmanLister Hill National Center for Biomedical Communications, National Library of Medicine, National Institutes of Health, Bethesda, Maryland, USA.
Yassine MrabetLister Hill National Center for Biomedical Communications, National Library of Medicine, National Institutes of Health, Bethesda, Maryland, USA.
Asma Ben AbachaLister Hill National Center for Biomedical Communications, National Library of Medicine, National Institutes of Health, Bethesda, Maryland, USA.

Funding

Natural language processing for precision medicine and clinical and consumer health questionZIALM010009 · NLM · NATIONAL LIBRARY OF MEDICINE · PI DEMNER-FUSHMAN, DINA · 2017 to 2020
$2.3M
6 · The paper itself

Abstract

objectiveConsumers increasingly turn to the internet in search of health-related information; and they want their questions answered with short and precise passages, rather than needing to analyze lists of relevant documents returned by search engines and reading each document to find an answer. We aim to answer consumer health questions with information from reliable sources. MATERIALS AND

methodsWe combine knowledge-based, traditional machine and deep learning approaches to understand consumers' questions and select the best answers from consumer-oriented sources. We evaluate the end-to-end system and its components on simple questions generated in a pilot development of MedlinePlus Alexa skill, as well as the short and long real-life questions submitted to the National Library of Medicine by consumers.

resultsOur system achieves 78.7% mean average precision and 87.9% mean reciprocal rank on simple Alexa questions, and 44.5% mean average precision and 51.6% mean reciprocal rank on real-life questions submitted by National Library of Medicine consumers. DISCUSSION: The ensemble of deep learning, domain knowledge, and traditional approaches recognizes question type and focus well in the simple questions, but it leaves room for improvement on the real-life consumers' questions. Information retrieval approaches alone are sufficient for finding answers to simple Alexa questions. Answering real-life questions, however, benefits from a combination of information retrieval and inference approaches.

conclusionA pilot practical implementation of research needed to help consumers find reliable answers to their health-related questions demonstrates that for most questions the reliable answers exist and can be found automatically with acceptable accuracy.

Indexed as

Consumer Health InformationDeep LearningMedlinePlusDatasets as TopicHumansInformation Storage and RetrievalMachine LearningNatural Language ProcessingPilot ProjectsSearch EngineUnified Medical Language Systemartificial intelligenceconsumer health questionsdeep learningnatural language processingquestion answering

Identifiers

PMID31592532
PMCPMC7025352

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.