ArticleHealth expectations : an international journal of public participation in health care and health policy2019
Striving to establish a care relationship-Mission possible or impossible?-Triad encounters between patients, relatives and nurses.
Article in Health expectations : an international journal of public participation in health care and health policy, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
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Who cites it
9 citing papers in PubMed.
- Can health technologies be "care optimizers"? A normative evaluation of digital health technologies in light of postphenomenological reflections.Medicine, health care, and philosophy · 2026Article
- Improving relationship-centered care through evaluation meetings with the resident-family-caregiver triad in nursing homes: a qualitative study.BMC health services research · 2025Article
- Families' importance in nursing care-families' opinions: a cross-sectional survey study in the homecare setting.Archives of public health = Archives belges de sante publique · 2024Article
- It takes three to tango: An ethnography of triadic involvement of residents, families and nurses in long-term dementia care.Health expectations : an international journal of public participation in health care and health policy · 2022Article
- "Provider discretionary power practices to support implementation of patient-centered HIV care in Lusaka, Zambia".Frontiers in health services · 2022Article
- Listen, look, link and learn: a stepwise approach to use narrative quality data within resident-family-nursing staff triads in nursing homes for quality improvements.BMJ open quality · 2021Article
- Striving to establish a care relationship-Mission possible or impossible?-Triad encounters between patients, relatives and nurses.Health expectations : an international journal of public participation in health care and health policy · 2019Article
- I Am Not a "Relative": Self-Understanding of Relatives in Residential Long-Term Care - A Reflexive Thematic Analysis.Global qualitative nursing researchArticle
- Nurse with smile: Does it make difference in patients' healing?Industrial psychiatry journalReview
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Authors and funding
4 authors.
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Abstract
backgroundWhen patients, relatives and nurses meet, they form a triad that can ensure a good care relationship. However, hospital environments are often stressful and limited time can negatively affect the care relationship, thus decreasing patient satisfaction.
objectiveTo explain the care relationship in triad encounters between patients, relatives and nurses at a department of medicine for older people.
designA qualitative explorative study with an ethnographic approach guided by a sociocultural perspective.
methodParticipatory observations and informal field conversations with patients, relatives and nurses were carried out from October 2015-September 2016 and analysed together with field notes using ethnographic analysis.
resultThe result identifies a process where patients, relatives and nurses use different strategies for navigating before, during and after a triad encounter. The process is based on the following categories: orienting in time and space, contributing to a care relationship and forming a new point of view.
conclusionThe result indicates that nurses, who are aware of the process and understand how to navigate between the different perspectives in triad encounters, can acknowledge both the patient's and relatives' stories, thus facilitating their ability to understand the information provided, ensure a quality care relationship and strengthen the patient's position in the health-care setting, therefore making the mission to establish a care relationship possible.
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