Evidence map›Paper›PMID 31579878›Full record

ArticlePediatric quality & safety

Increasing Compliance with a New Interunit Handoff Process: A Quality Improvement Project.

Felicity A Pino, Kenneth J Sam, Stacey L Wood, Paresa A Tafreshi, Stacy L Parks, Priscilla A Bell, Elizabeth A Hoffman, Lindsey M Koebel, Shawn D St Peter

Abstract read
In one paragraph

Article in Pediatric quality & safety. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Felicity A PinoPerformance Improvement, Children's Mercy, Kansas City, MO.
Kenneth J SamPerformance Improvement, Children's Mercy, Kansas City, MO.
Stacey L WoodPerioperative Services, Children's Mercy, Kansas City, MO.
Paresa A TafreshiPerioperative Services, Children's Mercy, Kansas City, MO.
Stacy L ParksMedical/Surgical Services, Children's Mercy, Kansas City, MO.
Priscilla A BellMedical/Surgical Services, Children's Mercy, Kansas City, MO.
Elizabeth A HoffmanPerioperative Services, Children's Mercy, Kansas City, MO.
Lindsey M KoebelMedical/Surgical Services, Children's Mercy, Kansas City, MO.
Shawn D St PeterSchool of Medicine, University of Missouri-Kansas City, Kansas City, MO.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionCurrent literature demonstrates that standardizing interunit patient handoff improves communication, information transfer, and patient safety. However, few studies have focused on increasing staff compliance with new handoff processes. The purpose of this quality improvement project was to incorporate both user input into process design and on-the-job coaching with a newly introduced nurse handoff process between the postanesthesia care unit and Medical/Surgical units. We hypothesized that staff compliance would be 100% within 90 days.

methodsThe team's intervention consisted of (1) involving representative frontline nursing staff in the standardization and modification of the handoff process and (2) providing on-the-job coaching as the new process was being trialed at the bedside. We designed the handoff process during a 2-day workshop and a 1.5-week pilot. Data included the number of observed noncompliant process elements and handoff duration. Three sequential 30-day plan-do-study-act cycles were followed, during which compliance observations and user feedback were used to refine the design and coaching iteratively.

resultsA total of 1,800 process elements were observed and coached throughout a 90-day trial period. The number of observed noncompliant elements decreased from 15% (92) to 4% (22) from the first 30-day interval to the final 30-day interval. There was no undesirable increase in handoff duration (mean, 8.05 ± 4.72 minutes), and several potential errors-related to orders, charting, and patient placement-were prevented by using the new handoff.

conclusionsUser input and on-the-job coaching resulted in iteratively increasing frontline compliance with a new standardized handoff process.

Identifiers

PMID31579878
PMCPMC6594785

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.